Hi, I’m
Leticia Hinojosa
Rio Grande City
Summary
Dynamic, results-oriented professional seeking a full-time role that offers challenging opportunities to leverage strong interpersonal skills, effective time management, and problem-solving expertise. Proven analytical and communication abilities enhance teamwork and collaboration, with a track record of quickly adapting to new environments. Committed to contributing to team success while pursuing continuous professional development. A positive attitude and dedication to lifelong learning drive the pursuit of excellence in every endeavor.
Overview
16
years of professional experience
Work History
Lone Star National Bank
Teller 1
01.2024 - Current
Job overview
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Provided exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Maintained up-to-date knowledge of bank products and services to assist customers effectively.
- Identified opportunities for process improvements, contributing to enhanced workflow efficiency.
Escandon Diagnostic Clinic
Medical Office Specialist
07.2023 - 12.2023
Job overview
- Strengthened patient relationships by proactively following up on test results.
- Maintained compliance with privacy regulations through precise patient record management.
- Directed incoming calls efficiently to ensure timely communication and information delivery.
- Streamlined communication processes, leading to improved overall patient experience.
- Provided timely support to patients, enhancing satisfaction and trust in services.
TTEC
Image Review Clerk
10.2022 - 05.2023
Job overview
- Achieved high accuracy by reviewing 300-400 license plate images hourly.
- Maintained speed and precision during daily image review tasks.
- Utilized software tools for efficient license plate identification and processing.
Rodeo Dental
Community Outreach Partner
07.2022 - 10.2022
Job overview
- Enhanced community outreach programs, strengthening relationships and promoting dental health education.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
MHP Salud
Community Health Worker
12.2018 - 07.2022
Job overview
- Facilitated community outreach programs to enhance healthcare access for underserved populations.
- Initiated partnerships with local organizations to expand resources and support services.
Nuestra Clinica Del Valle
Health Education Aide
11.2009 - 12.2018
Job overview
- As a health educator aide my job duties were to give excellent customer service to the patients, educate on the basic nutritional guidelines. The ability to provider one on one or group sessions of up to 30 people. Travel as necessary.
Education
South Texas CollegeMcAllen, TX
Associate of Applied Science from Undergraduate
01-2034
San Antonio College of Medical & Dental AssistantMcAllen
Certificate from Medical Office Specialist
01-2002
Roma High SchoolRoma, TX
High School Diploma
01-2000
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Approachable
- Active listening
- Data entry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Software
Microsoft
Timeline
Teller 1
Lone Star National Bank
01.2024 - Current
Medical Office Specialist
Escandon Diagnostic Clinic
07.2023 - 12.2023
Image Review Clerk
TTEC
10.2022 - 05.2023
Community Outreach Partner
Rodeo Dental
07.2022 - 10.2022
Community Health Worker
MHP Salud
12.2018 - 07.2022
Health Education Aide
Nuestra Clinica Del Valle
11.2009 - 12.2018
South Texas College
Associate of Applied Science from Undergraduate
San Antonio College of Medical & Dental Assistant
Certificate from Medical Office Specialist
Roma High School
High School Diploma