Melonie Christian
Nampa,United States
Summary
I am a talented Bank Teller, that is confident in my skills and eager to learn. I process customer transactions, quickly and efficiently, with maintaining a balanced cash drawer with high level of accuracy. I am knowledgeable of banking products and services. Being a fast adaptor to environments, organized, trustworthy, and self motivated person I will bring consistent, and dependable skills to the table. With experience of working in customer-focused work environments, I have a positive attitude paired with a great smile and strong work ethic.
Overview
4
4
years of professional experience
Work History
Teller 1
First Interstate Bank
12.2021 - 01.2023
- Answering customer inquiries regarding account balances, transaction history, and payments.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- As the Vault Teller I was in charge of all cash shipments and orders, as well as balancing vault each night. Including counting and verifying armored car transactions.
- Stocked supplies for customers and personal teller station.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Educated customers on use of banking website and mobile apps.
Assistant Manager
Sears Hometown
07.2020 - 12.2021
- Monitored cash intake and daily deposit records.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored security and handled incidents calmly.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Assistant Manager
Cold Stone Creamery
11.2018 - 02.2020
- Monitored cash intake on daily sales. Verifying customer payments; with giving correct amount of funds back.
- Helped with planning schedules and delegating assignments for our team to succeed.
Education
High School Diploma -
Vallivue Academy
Nampa, ID10.2018
Skills
- Signature Verification
- Problem-Solving
- Armored Car Deposit Verification
- Active Listening
- Deposit Processing
- Exceptional Customer Service
- Safe Deposit Box Oversight
- Teller Auditing
- Currency Exchange
- Time Management
- Cash Supply Orders
- Balance Verification and Reconciliation
- Check Cashing
Accomplishments
- Continuously earned 9.8- 10.0 CSP Satisfaction Scores.
Timeline
Teller 1
First Interstate Bank
12.2021 - 01.2023
Assistant Manager
Sears Hometown
07.2020 - 12.2021
Assistant Manager
Cold Stone Creamery
11.2018 - 02.2020
High School Diploma -
Vallivue Academy
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