Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Timeline
Generic

Leticia Hodges

Killeen,TX

Summary

Experienced professional in patient observation and communication, specializing in team leadership and operational efficiency. Expertise in inventory control and behavioral analysis, with a track record of implementing effective programs for individuals with disabilities. Proven skills in maintaining accurate documentation and coordinating behavioral support, resulting in enhanced client care. Committed to fostering positive environments and improving daily living skills while adhering to ethical standards.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician (BHT)

Cross Creek Hospital
Killeen, TX
09.2021 - Current
  • Record data on patient behavior.
  • Providing group therapy for patients.
  • Inventory and discharge when patients register in and leave Cross Creek.
  • Vital signs are done twice a day.
  • Ensure that patient hygiene and medication are taken on time.
  • Phone calls and activities are done with patients to keep them exercised.
  • Laundry and changing their linen when checking in and leaving the facility.

Manager

KILLEEN INDEPENDENT SCHOOL DISTRICT (K.I.S.D)
Killeen, TX
07.2010 - 05.2021
  • Delegating responsibilities and supervising business operations.
  • Hiring, training, motivating, and coaching employees.
  • Resolving conflicts or complaints from customers and employees.
  • Monitoring cafeteria activity and ensuring it is properly provisioned and staffed.
  • Analyzing information and processes, and developing more effective or efficient processes and strategies.
  • Establishing and achieving business and profit objectives.
  • Maintaining a clean, tidy business.
  • Generating reports and presenting information to upper-level managers.
  • Ensuring staff members follow company policies and procedures.

Caretaker/Dietary Aide

Williams House
Lometa, TX
05.2017 - 10.2019
  • Having problem-solving abilities.
  • Being emotionally stable.
  • Having good communication skills.
  • Being flexible.
  • Having a high attention to detail.
  • Being trustworthy.
  • Having interpersonal skills.
  • Being able to work alone or with a team.
  • Having multitasking skills.
  • Being able to work for extended periods of time.

Security Guard

Star1
Killeen, TX
04.2012 - 07.2015
  • Secures premises and personnel by patrolling the property.
  • Monitoring surveillance equipment.
  • Inspecting buildings, equipment, and access points.
  • Permitting entry.
  • Obtains help by sounding alarms.
  • Prevents losses and damage by reporting irregularities.

Sales Manager

Advance Auto Parts
Chicago, IL
01.2001 - 07.2010
  • Manages and directs a sales force to achieve sales and profit goals.
  • Designs and recommends sales programs.
  • Evaluates and implements appropriate new sales techniques.
  • Ensures projects are completed on time, and within budget.

Education

Certificate - Sanitation and management

Central Texas College
Killeen, TX
05.2011

High school diploma -

Paul Robeson High School
Chicago, IL
06.1992

Skills

  • Retail sales
  • Retail management
  • Management
  • Inventory control
  • Sales management
  • Payroll
  • Salesforce
  • Conflict management
  • merchandising
  • Quality assurance
  • Surveillance
  • Security
  • Store management experience
  • Recruiting
  • Cash handling
  • Account management
  • Budgeting
  • Computer networking
  • Business development
  • Administrative experience
  • Loss prevention
  • Purchasing
  • Patient observation
  • Vital signs monitoring
  • Conflict resolution
  • Effective communication
  • Attention to detail
  • Time management
  • Problem solving
  • Team collaboration
  • De-escalation strategies

Certification

First Aid Certification, Financial Management Certificate and Nutrition Management Certificate.

Personal Information

Willing To Relocate: Anywhere

Affiliations

I love karaoke and game day with my family and friends when Im not working. Very Oriented and Motivated

Timeline

Behavioral Health Technician (BHT)

Cross Creek Hospital
09.2021 - Current

Caretaker/Dietary Aide

Williams House
05.2017 - 10.2019

Security Guard

Star1
04.2012 - 07.2015

Manager

KILLEEN INDEPENDENT SCHOOL DISTRICT (K.I.S.D)
07.2010 - 05.2021

Sales Manager

Advance Auto Parts
01.2001 - 07.2010

Certificate - Sanitation and management

Central Texas College

High school diploma -

Paul Robeson High School

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Leticia Hodges