Leticia Ledesma
Huntsville
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
32
32
years of professional experience
Work History
Cook
School City Of Hammond
07.2011 - 06.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Prepared and served various food items in fast-paced school environment.
- Measured and mixed ingredients according to precise recipes for best results.
Medical Records Assistant
Geminus
12.2007 - 06.2010
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient records systems by archiving, sacking and indexing important documents and files.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Customer Service Representative
CINTAS, Professional Uniform And Facility Services
09.1989 - 07.1998
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Payroll Clerk
CINTAS, Professional Uniform And Facility Services
09.1989 - 07.1998
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Processed timecards and payroll data for team of employees.
- Completed payroll accurately and timely to meet employee expectations.
- Audited timesheets and payroll records for accuracy.
- Performed data entry tasks and maintained accurate records of employee payroll information.
Education
GED -
Texas Eduction Agency
Houston, TX03.2003
Skills
- Reading Comprehension
- Proper Food Temperatures
- Bulk Food Preparation
- Safety and Sanitation Standards
- Calculations and Measurements
- Cleaning and Organization
- Proper Food Storage
- Food Allergies
- Food Preparation and Safety
- Food Spoilage Prevention
- Order Delivery Practices
- Production Worksheets
Languages
Spanish
Native or Bilingual
Timeline
Cook
School City Of Hammond
07.2011 - 06.2021
Medical Records Assistant
Geminus
12.2007 - 06.2010
Customer Service Representative
CINTAS, Professional Uniform And Facility Services
09.1989 - 07.1998
Payroll Clerk
CINTAS, Professional Uniform And Facility Services
09.1989 - 07.1998
GED -
Texas Eduction Agency
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