Leticia Lee
North Providence,RI
Summary
Resourceful Patient Account Representative focused on patient care and customer service. Friendly and adaptable professional. Demonstrated abilities to resolve even the toughest issues or challenges.
Overview
32
32
years of professional experience
Work History
Patient Account Representative
Rhode Island Hospital
Providence, RI
01.2003 - Current
- Business Office-Worked closely with insurance companies to obtain authorization for services rendered for outpatient surgery. Verify demographics, insurance information, verify benefits and eligibility. Notify and/ or collect patients copay and/or deductibles due. Refer patients to other services if no insurance. Obtain authorizations and/or referrals as needed.
Patient Account Representative
Rhode Island Hospital
Providence, RI
09.1998 - 01.2003
- Worked in Pediatric and Adult Admitting Departments. Patient Registration- Verifying patient demographics and insurance information. Explaining consent for treatment forms to obtain signatures. Verifying insurance information and collecting copayments and/or deductibles.
Patient Care Information Associate
Rhode Island Hospital
Providence, RI
10.1992 - 09.1999
- Greeted patients and visitors upon arrival. Informed them how to get to various departments in the hospital. Answered a multi phone line giving out patient information limited to room numbers, phone numbers and patient condition.
File Clerk
Social Security Administration
Providence, RI
05.1992 - 09.1992
- Verified accuracy of filing information prior to indexing documents into the system.
Education
Certificate - Billing & Coding
Roger Williams University
Providence, RI06-1999
Associates in Business - Business Administration
Community College of Rhode Island
Lincoln, RI06-1998
Skills
- Medical Billing
- File Coordination
- Coding
- Insurance Verification
References
References available upon request.
Timeline
Patient Account Representative
Rhode Island Hospital
01.2003 - Current
Patient Account Representative
Rhode Island Hospital
09.1998 - 01.2003
Patient Care Information Associate
Rhode Island Hospital
10.1992 - 09.1999
File Clerk
Social Security Administration
05.1992 - 09.1992
Certificate - Billing & Coding
Roger Williams University
Associates in Business - Business Administration
Community College of Rhode Island