LETICIA LIBA
Erie
Summary
Grounded professional trajectory of sales B2B in financial, benefits hub and HR tech services. Effective leader with excellent selling skills, strong decision making abilities, ability to work well with a team, resilience and resoluteness, ability to build and maintain strong customer relationships, self-motivated and strong drive to achieve sales targets and goals.
Overview
15
15
years of professional experience
Work History
Sales Associate
Country Fair
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales executive
Benup
09.2021 - 09.2023
- Company Overview: Fintech HR tech - Benefits and insurance hub B2B2C
- Identifies and pursue new business opportunities and bring new meetings for development consultative selling
- Establishes credible relationships whit HR director and financial manager for development business
- Responsible for generating leads, cold callings, managing sales pipeline, follow up the leads, transitionally selling the products, services, solutions and guide clients to the contracts process and onboarding
- Participate in events to promote topics relevant with clients and services to diverse audiences
Sales Executive SR
Pagbank
10.2019 - 09.2021
- Company overview: Financial services activities
- Prospect clients and demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them
- Conduct meetings and door-to-door prospecting B2B market financial and service products
Administrative Manager
Clinic Unigastro
09.2018 - 09.2019
- Company Overview: Medical Clinic with 18 doctors and specialists
- Responsible for inputting and posting bills, tracking material costs, preparing information for accountants, forecasting estimated income, collaborating closely with accountants when federal and state taxes are due, creating financial reports and offering recommendations
- Recruiter and selection new employees and training the team
Sales Manager
União Da Construção
01.2010 - 03.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
MBA - Sales Management
USP Esalq
São Paulo05.2025
Bachelor of Science - Business Administration
Universidade De Araraquara
Araraquara - São Paulo12.2015
Commercial Technician -
Etec
06.2012
Skills
- Customer Service
- Problem-solving skills
- Multi-tasking strength
- Upselling and cross selling
- Teamwork and collaboration
- Negotiation
- Business development
- Proactive
- Work independently
- Focus on result
Hobbies and Interests
- Running
- Traveling new places
- Concerts
- Walk and play with my dogs
- Work out
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Sales Associate
Country Fair
01.2024 - Current
Sales executive
Benup
09.2021 - 09.2023
Sales Executive SR
Pagbank
10.2019 - 09.2021
Administrative Manager
Clinic Unigastro
09.2018 - 09.2019
Sales Manager
União Da Construção
01.2010 - 03.2018
MBA - Sales Management
USP Esalq
Bachelor of Science - Business Administration
Universidade De Araraquara
Commercial Technician -
Etec
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