Leticia Lopez

Responsible for enrolling and withdrawing students. Maintain scheduling and student demographic data on computer. Maintain student grades on computer. Work with campus and District Dropout Recovery personnel to ensure accurate leaver reporting. Generate and distribute campus reports and queries to verify PEIMS data. Process student transcripts. Assist front office staff as needed. Perform all other duties as assigned.

Answer calls and greet visitors. Maintain attendance records for 7th and 8th grade students. Made daily parent phone calls. Serve as secretary to assistant principals. All aspects of front office and other duties as assigned.

Answer incoming calls concerning prescription services. Resolve billing issues, process retail and direct claims for reimbursement. Answer questions concerning co-pays. Educate customers on how to use their retail and mail prescription benefits. Assist doctor's offices with patients prescription plans. Order, track and monitor prescription orders. Very heavy call volume and fast paced.