Leticia Paff
Banquet Server/Bartender
Napa,CA
Summary
Motivated Server/Bartender with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
14
14
years of professional experience
Work History
Hostess
Steps Of Rome Trattoria
02.2010 - 04.2011
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
Hostess
Belden Taverna
04.2011 - 11.2011
Administrative Officer
Rash Curtis & Associates
04.2022 - 08.2023
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Created and maintained databases to track and record customer data.
Receptionist - Customer Service Representative
EWC
09.2021 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Confirmed appointments, communicated with clients, and updated client records.
Timeline
Administrative Officer
Rash Curtis & Associates
04.2022 - 08.2023
Receptionist - Customer Service Representative
EWC
09.2021 - 04.2022
Hostess
Belden Taverna
04.2011 - 11.2011
Hostess
Steps Of Rome Trattoria
02.2010 - 04.2011