Leticia Page
Surgical Coordinator
San Pedro,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Surgical Coordinator
Wolstan And Goldberg Eye Associates
Torrance, CA
9 2013 - Current
- Work closely with all surgeons in office to ensure smooth and seamless experiences for patients.
- Collaborate with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
- Improve patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Efficiently manage high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Provide excellent customer service to all patients, responding quickly to all inquiries and concerns.
- Coordinate with facilities to set up surgeries for 4 Ophthalmic surgeons
- Actively participated in quality improvement initiatives, contributing valuable insights and suggestions for optimizing workflow processes within surgical coordinator role
- Maintains strict adherence to HIPAA regulations, protecting the privacy of patient information at all times
Inside Sales Representative and Product Developer
Clark Textile Company, Inc.
San Pedro, CA
04.2008 - 02.2013
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Created supportive and motivating team environment, celebrating achievements and fostering collaboration among members.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed 30 accounts daily
- Managed friendly and professional customer interactions
Education
Some College (No Degree) -
California State University - Dominguez Hills
Carson, CAAssociate of Arts -
Los Angeles Harbor College
Wilmington, CASkills
Dependable and Responsible
Attention to Detail
Strong Customer and Interpersonal Communication Skills
People Person
Quick Learning Ability
Certification
Professional Meeting and Event Planning
Timeline
Inside Sales Representative and Product Developer
Clark Textile Company, Inc.
04.2008 - 02.2013
Surgical Coordinator
Wolstan And Goldberg Eye Associates
9 2013 - Current
Some College (No Degree) -
California State University - Dominguez Hills
Associate of Arts -
Los Angeles Harbor College