Leticia Page
Surgical Coordinator
San Pedro,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Surgical Coordinator
Wolstan And Goldberg Eye Associates
Torrance, CA
9 2013 - Current
- Work closely with all surgeons in office to ensure smooth and seamless experiences for patients.
- Collaborate with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
- Improve patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Efficiently manage high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Provide excellent customer service to all patients, responding quickly to all inquiries and concerns.
- Coordinate with facilities to set up surgeries for 4 Ophthalmic surgeons
- Actively participated in quality improvement initiatives, contributing valuable insights and suggestions for optimizing workflow processes within surgical coordinator role
- Maintains strict adherence to HIPAA regulations, protecting the privacy of patient information at all times
Inside Sales Representative and Product Developer
Clark Textile Company, Inc.
San Pedro, CA
04.2008 - 02.2013
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Created supportive and motivating team environment, celebrating achievements and fostering collaboration among members.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed 30 accounts daily
- Managed friendly and professional customer interactions
Education
Some College (No Degree) -
California State University - Dominguez Hills
Carson, CAAssociate of Arts -
Los Angeles Harbor College
Wilmington, CASkills
Dependable and Responsible
Certification
Professional Meeting and Event Planning
Timeline
Inside Sales Representative and Product Developer
Clark Textile Company, Inc.
04.2008 - 02.2013
Surgical Coordinator
Wolstan And Goldberg Eye Associates
9 2013 - Current
Some College (No Degree) -
California State University - Dominguez Hills
Associate of Arts -
Los Angeles Harbor College
Professional Meeting and Event Planning
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