Leticia Ramirez
Tullahoma,TN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Waitress
La Fiesta Bar And Grill
05.2020 - 06.2023
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress & Cashier
Casa Mexico
01.2016 - 10.2019
- Used POS system to enter orders, process payments and issue receipts.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Education
High School Diploma -
Tullahoma High School
Tullahoma, TN05.2017
Skills
- Customer Service
- Customer Assistance
- Guest Services
- Customer Complaint Resolution
- Customer Satisfaction
- Patience and composure
Languages
Spanish
Native or Bilingual
Timeline
Waitress
La Fiesta Bar And Grill
05.2020 - 06.2023
Waitress & Cashier
Casa Mexico
01.2016 - 10.2019
High School Diploma -
Tullahoma High School
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