Summary
Overview
Work History
Education
Skills
Websites
References
Software
Timeline
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Leticia Rodriguez

DALLAS,TX

Summary

Dynamic professional with a diverse skill set spanning accounting, healthcare management, physician and employee credentialing, schedule management, auditing, policy development, time management and executive construction experience. Known for diligent work ethic and adeptness at multitasking across various domains. A dedicated and industrious individual committed to delivering exceptional results in every endeavor.

Overview

8
8
years of professional experience

Work History

Operations Assistant

Dillengr Inc
01.2024 - Current
  • Provided comprehensive support to operations team, assisting with day-to-day task and ensuring smooth operations.
  • Preparing reports, presentations, and other documentation as required by operations team, providing insight and analysis to support decision making.
  • Collaborate with other departments, such as finance, procurement, and vendor services to support interdepartmental initiatives and projects.
  • Expedited processing times through careful data entry and meticulous attention to detail in handling paperwork.

Executive Project Manager and Executive Assistant

Tjkz Construction
Dallas, TX
04.2021 - 01.2024
  • Managed 58 projects valued at 100K to 15Mill, oversaw dynamic project teams comprised of 15 to 30 people per property, and ensured on-time and on-budget completion
  • Identified process improvement opportunities to enhance operational effectiveness and improve team productivity, resulting in 30% reduction in work hours and labor costs
  • Communicate with diverse vendors, build rapport and long-term relationships, and achieve client satisfaction metric of over 50%
  • Served as point of contact for CEO for acquisitions, budgeting, and operations while organizing all corporate events, communicating upcoming conferences and social gatherings with all team members.
  • Overseeing financial operations for billion-dollar enterprises contributing to input of vendor payments and accounts receivable/payable using sophisticated software systems.

Onboarding and Credentialing Specialist

Total Point Healthcare
Dallas, TX
02.2021 - 04.2022
  • Excellent problem-solving and organizational skills with ability to prioritize and manage multiple tasks
  • Proficient in Microsoft Office Suite and various other healthcare applications
  • Ability to work independently and collaboratively in fast-paced environments
  • Collaborated with providers and departments to ensure compliance with requirements for credentialing and re-credentialing
  • Developed policies and procedures to streamline credentialing process for all healthcare facilities.

Member Service Credentialing Specialist

WellVia Solutions
03.2018 - 04.2021
  • Over 6 years of experience in providing comprehensive customer service in medical credentialing field
  • Scheduled and confirmed virtual telemedicine appointments for patients and healthcare providers
  • Managed appointment scheduling process from start to finish for over 200 patients each week
  • Maintained accurate and up-to-date patient records, including demographics, insurance, and appointment notes
  • Collaborated with healthcare personnel and other staff members to ensure efficient services.

Customer Service Representative

Google Fiber
06.2017 - 03.2019
  • Handled inquiries and complaints from customers via phone or email
  • Assisted customers with technical issues and ensured prompt resolution
  • Resolved customer issues with accuracy and efficiency.

Medical Tech

Brookdale Senior Living
01.2016 - 02.2017
  • Executed accurate specimen analysis and quality control checks on all tests performed
  • Developed and maintained a safe and clean work environment
  • Maintained patient confidentiality in accordance with HIPAA regulations
  • Communicate with diverse patients, building a rapport and long-term relationships, and achieve patient satisfaction rate of over 90%.

Education

High School Diploma -

Ronald Reagan High School
San Antonio, TX
05.2001 -

Associate of Science - Biology

Austin Community College
Austin, TX
05.2001 -

Associate of Science - Biology

University of North Texas
Denton, TX
05.2001 -

Associate of Science - Biology

Tarrant County College
Arlington
05.2001 -

Associate of Science - Business Administration And Management

Texas State University
San Marcos, TX
05.2001 -

Skills

Database Management

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References

  • Mariela Reyes, Amazon Marketing Assistant, (956) 225-3560
  • Madeleine Okamoto, Real Estate Agent, (651) 260-5415
  • Sumair Abbasi, Acquisitions and Marketing Specialist, Sumairabbasi26@yahoo.com, (817) 266-7527

Software

Quick books

Matterport

Microsoft Word, Excel, PowerPoint, Teams

Google Documents

Technical Support

Mondaycom

Company Cam

Procore

ERP System

Outlook

Timeline

Operations Assistant

Dillengr Inc
01.2024 - Current

Executive Project Manager and Executive Assistant

Tjkz Construction
04.2021 - 01.2024

Onboarding and Credentialing Specialist

Total Point Healthcare
02.2021 - 04.2022

Member Service Credentialing Specialist

WellVia Solutions
03.2018 - 04.2021

Customer Service Representative

Google Fiber
06.2017 - 03.2019

Medical Tech

Brookdale Senior Living
01.2016 - 02.2017

High School Diploma -

Ronald Reagan High School
05.2001 -

Associate of Science - Biology

Austin Community College
05.2001 -

Associate of Science - Biology

University of North Texas
05.2001 -

Associate of Science - Biology

Tarrant County College
05.2001 -

Associate of Science - Business Administration And Management

Texas State University
05.2001 -

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Leticia Rodriguez