Leticia Salamaya
Apopka,FL
Summary
Responsive and engaging Human Resource coordinator skilled in supporting employees and managers with diverse HR needs. Well-versed in disciplinary procedures and terminations, benefits management and labor laws. Focused on keeping systems updated and facilitating positive employee relations.
Overview
21
21
years of professional experience
Work History
Store Manager
Dollar General
12.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Service Team Member
Lowes Home Improvment
10.2018 - 09.2020
- Implemented planogram updates in compliance with company guidelines, ensuring accurate representation of current product offerings within the retail space.
HR Coordinator
Walmart
08.2003 - 01.2015
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
- Managed FMLA requests and ADA accommodations, maintaining compliance with federal guidelines while supporting employee wellbeing.
- Conducted new employee onboarding and provided ongoing orientation training.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Coordinated and administered employee health insurance and retirement plans.
Education
Associates - Stenogrephy
Stenotype Institute of Jacksonville Inc
Jacksonville, FLSkills
- Multitasking and Organization
- Training and mentoring
- Recruitment and hiring
- Payroll Management
- Microsoft Outlook, Word, and Excel
- Bilingual (spanish)
Timeline
Store Manager
Dollar General
12.2021 - Current
Service Team Member
Lowes Home Improvment
10.2018 - 09.2020
HR Coordinator
Walmart
08.2003 - 01.2015
Associates - Stenogrephy
Stenotype Institute of Jacksonville Inc