Leticia Santiago
Jacksonville,FL
Summary
Adept at processing transactions and providing exceptional customer service, I leveraged my cash handling expertise and teamwork skills at Brink's Inc to enhance operational efficiency. My proactive approach in maintaining cash drawer accuracy and fostering positive customer interactions has consistently contributed to workplace achievements.
Overview
9
9
years of professional experience
Work History
Store Clerk
Save-a-lot
03.2024 - Current
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Cash Logistics Processor
Brink's Inc
01.2021 - 10.2023
- Verified cash, performed data input into iTrack, mixed and checked for all deposit types including check only, CompSafe, ATM, Recyclers and mixed.
- Processed check imaging into FIS system.
- Balanced all individual teller sales.
Store Clerk
Save-A-Lot
10.2019 - 07.2021
- Verified the accuracy of the cash drawer at the beginning and end of each shift, and immediately notify the manager on duty of any inaccuracies.
- Performed credit/debit transactions, manufacturer coupon redemption, personal check acceptance, vendor check-in transactions in accordance with company standards, policies, and practices.
- Provided prompt and courteous customer service.
Sales Floor Associate
Dollar Tree
10.2015 - 11.2019
- Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties.
- Managed transactions with customers using the point- of - sales system.
- Scanned items, calculated sales and changes, and processed transactions.
Education
Associate Of Arts - Business Management
Keiser University
Jacksonville06.2021
Diploma - Business Administration And Management
Virginia College
Jacksonville06.2018
Skills
Cash handling and mathematics
Processing transactions
Maintaining cash drawer allocation
Customer service
Written and verbal communication
Teamwork
Military
United States Navy
Honorable Discharge
Timeline
Store Clerk
Save-a-lot
03.2024 - Current
Cash Logistics Processor
Brink's Inc
01.2021 - 10.2023
Store Clerk
Save-A-Lot
10.2019 - 07.2021
Sales Floor Associate
Dollar Tree
10.2015 - 11.2019
Associate Of Arts - Business Management
Keiser University
Diploma - Business Administration And Management
Virginia College
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