Leticia Starkey
Mesa,AZ
Summary
Proven expertise in enhancing patient and resident care at Community Bridges Inc., adept in vital signs monitoring and employing empathetic support to reduce stress. Demonstrated ability to improve satisfaction and safety through meticulous attention to detail and strong time management skills. Actively engages in professional development to stay ahead in patient-focused care.
Overview
15
15
years of professional experience
Work History
Patient Care Technician
Community Bridges Inc.
01.2022 - Current
- Reduced stress for patients and families through effective communication and empathetic support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Halfway House Manager
One Hope Ministry
09.2020 - 03.2022
- Enhanced resident rehabilitation by implementing structured daily schedules and goal-setting activities.
- Collaborated with local community resources to provide residents with employment, education, and healthcare opportunities.
- Actively participated in ongoing professional development opportunities in order to stay current on best practices within the industry.
- Implemented conflict resolution strategies when necessary to maintain a safe living environment for all residents.
Residential House Manager
Phoenix Dream Center
09.2009 - 05.2015
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
Education
GED -
Summit Family Center INC
4319 Covington Hwy Decatur, Georgia 3003505.2008
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- HIPAA Compliance
- Patient-focused care
- Adaptable
- Patient Services
- Culturally-competent care
- Time Management
- CPR Certification
- Activities of Daily Living ADL Support
Languages
Spanish
Limited Working
Timeline
Patient Care Technician
Community Bridges Inc.
01.2022 - Current
Halfway House Manager
One Hope Ministry
09.2020 - 03.2022
Residential House Manager
Phoenix Dream Center
09.2009 - 05.2015
GED -
Summit Family Center INC