Leticia Torres
Hyattsville,MD
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Health science college student passionate about learning seeking opportunities to contribute to the field of public health.
Overview
5
5
years of professional experience
Work History
Barista
Tynan Coffee and Tea
01.2019 - Current
- Attend to multiple positions such as cook, cashier, custodian, dishwasher and waitress
- Pleasantly interacted with customers during hectic periods to promote afun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Received multiple recognitions for outstanding customer service.
Education
Bachelor's Degree - Majoring in Health Science Pre-professional Track
Marymount University
05.2024
High School Diploma -
Elizabeth Seton High School
05.2020
Skills
- Fluent in Spanish and English
- Clinical Skills
- Teamwork and Collaboration
- Leadership
- Cultural Competence
- Attention to Detail
- Exceptional Customer Service
- Multitasking
- Cleaning and Sanitizing
- Adaptive and Creative
Volunteer Experience
Remote-Area Medical Clinic - Fischerville, VA, 2022|Spring Mills, PA, 2023
- Volunteered two consecutive days (Fri-Sat) from 5am-4pm for each clinic, Conducted volunteer roles such as Spanish-English medical translator, dental support assistant, physician support assistant, general support, set-up and wrap-up crew, and patient data gathering.
Volunteer Aid at Independence Court Nursing Home - 07/2017, 2019
- Fed, clean and transport patients around the facility I assisted in organizing activities throughout the day or for the week Led interactive activities for the patients
Food Pantry Volunteer for the Faith-Based Collaborative Organization - 09/2013, 2021
- Distributed food, organized forms, transported food, packed/unpacked boxes, gathered data and checked people in.
Volunteer Aid at Sacred Heart Nursing Home - 10/2016, 2019
- Accompanied and interacted with the patients, helped clean, organize, and transport patients.
Acknowledgments
- Honor Roll | 2016-2020
- National Honor Society Member | 2018-2020
- Magna Cum Laude Certificate – National Latin Exam | Elizabeth Seton HS, 2018
- District art winner for the Maryland Art Education Association | Spring 2016
- Dean’s List Certification | 2020, 2023
Leadership Experience
- RAM team leader, 2022
- President of ESHS Ecology Club, 2018, 2020
- Youth Group Leader at St. Mary’s Church, 01/2016, 01/2019
- Freshman Retreat Leader at ESHS, Fall 2017
- Youth Retreat Leader at St. Mary’s Church, 2018, 2019, 2022
- Open House Representative at ESHS, 2019
Timeline
Barista
Tynan Coffee and Tea
01.2019 - Current
Bachelor's Degree - Majoring in Health Science Pre-professional Track
Marymount University
High School Diploma -
Elizabeth Seton High School
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