LETICIA VALENZUELA
Rosemead,CA
Summary
Highly organized and dependable candidate with a proven ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrated success in assuming additional responsibilities to ensure the achievement of team goals.
Overview
8
8
years of professional experience
Work History
Human Resources Representative
BHC Alhambra Hospital
09.2021 - 08.2023
- Provided support to the facility management by addressing all personnel issues within corporate policies and procedures
- Ensure all employee files meet Joint Commission Standards
- Administered on-boarding process for new hires such as: background checks, offer letters, drug screenings, and I-9's/E-Verify
- Proficient experience in posting career opportunities on recruiting platforms (GlassDoor, Indeed, Monster Jobs, etc.)
- Ensured all employees were compliant with COVID-19 policies and procedures (vaccinations, screening, exemptions, etc.) for California health care workers
- Assist Human Resources Director with Unemployment Claims
- Provided guidance to managers regarding employee relations issues, promoting fair treatment across all departments.
- Optimized HR operations by utilizing technology solutions, such as applicant tracking systems and HRIS platforms.
Human Resources Assistant
BHC Alhambra Hospital
10.2020 - 09.2021
- Assist the Director of Human Resources with monthly reports and various projects
- On a monthly basis ensure all employees are up to date with all job requirements, Create Hospital Calendars, distribute 90 Day Evaluations to Departments for their employees
- Input any Employee changes to Lawson (HRIS) For example: Position, Salary, Address, Terminations, Transfers, Rehires, Direct Deposits, W-4's, etc
- Type and revise job descriptions and evaluations as needed
- Prepare binders for Governing Board meeting
- Update new hire/rehire/intern and contractor packets with new policies
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Human Resources Clerk
BHC Alhambra Hospital
09.2018 - 10.2020
- Prepare personnel files and maintain personnel records in accordance with facility and corporate personnel policies and guidelines
- Validate professional Licenses of all new and current employees through the appropriate Licensing Board
- Mail/Email exit interview questionnaires and return key deposit letters to terminated employees
- Collate new employee files
- Create and distribute employee and temporary badges
- Prepared terminated files to be sent to offsite storage facility
- Assist in distributing and replenishing Petty Cash
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher-level human resource employees.
Sales Associate
Papaya Clothing
04.2016 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Bath & Body Works
10.2015 - 05.2016
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
Education
High School Diploma -
Schurr High School
Montebello, CA06.2014
Skills
- Understands Spanish verbally & written
- Proficient using Microsoft Suite (Word, Excel, PowerPoint and Etc)
- Proficient using HRIS: Lawson Payroll application
- Onboarding process
- HRIS Systems
- Exit Interviews
- New employee onboarding
- Background Checks
- Attention to Detail
- Organizational Skills
Languages
Spanish
Limited Working
Timeline
Human Resources Representative
BHC Alhambra Hospital
09.2021 - 08.2023
Human Resources Assistant
BHC Alhambra Hospital
10.2020 - 09.2021
Human Resources Clerk
BHC Alhambra Hospital
09.2018 - 10.2020
Sales Associate
Papaya Clothing
04.2016 - 09.2018
Sales Associate
Bath & Body Works
10.2015 - 05.2016
High School Diploma -
Schurr High School
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