Leticia Vasconcelos
Pembroke Pines
Summary
Results-oriented E-Commerce Assistant with a focus on improving online visibility and customer satisfaction. Skilled in managing inventory, coordinating order fulfillment, and analyzing sales data. Ready to leverage problem-solving skills to enhance product offerings.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Babysitter
Cooper City, FL
02.2025 - Current
- Developed and implemented age-appropriate learning games to enhance cognitive skills.
- Supervised children's daily activities, ensuring safety and engagement.
- Prepared nutritious meals and snacks, accommodating dietary restrictions effectively.
- Communicated regularly with parents regarding children's progress and behavior.
- Reassured children when upset providing emotional support and stability.
- Played games, worked on puzzles, and read books to young children.
E-Commerce Assistant
Shopar
Cabedelo, Paraiba, Brazil
07.2025 - 07.2026
- Managed e-commerce sales through Amazon Marketplace.
- Assisted in the development of promotional campaigns to enhance online visibility.
- Analyzed customer feedback and sales data to improve product offerings and services.
- Coordinated order fulfillment processes, ensuring timely deliveries to customers.
- Managed inventory levels and ensured accurate product listings on e-commerce platform.
Childcare Volunteer Teacher
International Volunteer HQ
Cape Town, South Africa
04.2026 - 05.2026
- Facilitated interactive activities to enhance children's social and cognitive skills.
- Assisted in developing and implementing engaging lesson plans for diverse age groups.
- Supported classroom management by maintaining a positive learning environment.
- Collaborated with fellow volunteers to organize educational workshops and events.
Customer Service Intern
GMI Distribuidora
Cabedelo, Paraiba, Brazil
01.2022 - 02.2022
- Resolved customer complaints by identifying issues and implementing effective solutions.
- Assisted customers with product inquiries, providing accurate information and enhancing satisfaction.
- Processed customer orders efficiently, ensuring timely fulfillment and attention to detail.
- Collaborated with team members to streamline communication and improve service delivery processes.
Education
International Business
Florida International University
Miami, FL05.2030
High School Diploma -
Habilis Bessa
João Pessoa, Paraiba, Brazil12.2024
Skills
- Child supervision
- Patience and empathy
- Problem-solving
- Time management
- Reliability and punctuality
- Strong work ethic
- Product listing
- Website maintenance
Certification
- [Childcare], [International Volunteer Service] - [Commenced on April 20, 2026 and was completed over 4 weeks.]
Languages
Portuguese
Native or Bilingual
English
Professional Working
Spanish
Elementary
Timeline
Childcare Volunteer Teacher
International Volunteer HQ
04.2026 - 05.2026
E-Commerce Assistant
Shopar
07.2025 - 07.2026
Babysitter
02.2025 - Current
Customer Service Intern
GMI Distribuidora
01.2022 - 02.2022
International Business
Florida International University
High School Diploma -
Habilis Bessa
Programs
Summer Immersion Leadership Institute, Wake Forest University
June 2024
-Engaged in an intensive summer leadership immersion program, developing essential skills in teamwork, communication, and problem-solving.
-Honed leadership abilities through hands-on experiences, gaining insights into effective decision-making, conflict resolution, and goal-setting.