Leticia C. Cruz
Tucson,AZ
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to a safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges. Works well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Office Clerical Aide
Modern Steel Doors
Tucson, AZ
01.2021 - Current
- Processed outgoing mail and packages according to established procedures.
- Completed clerical tasks such as filing, copying, and shredding documents.
- Assisted with day-to-day operations, working efficiently and productively.
- Give input on future designs and products.
- Outside the box perspectives and ideas.
Junior Barista
Savaya Coffee Market
La Encantada/ Oro Valley Location
10.2022 - 05.2023
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Streamlined order processing by accurately entering orders into the point-of-sale system while simultaneously engaging customers in conversation.
- Organized and detail-oriented with a strong work ethic.
- Contributed positively to workplace morale by maintaining an upbeat attitude and fostering camaraderie among colleagues.
- Used POS system to accurately enter orders and process payments.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Followed exact recipes for mixing and preparing beverage and food items.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
No Degree -
James Madison High School
Online05.2024
Skills
- Supply Ordering
- Reliable and Dependable
- Customer Service
- Order Taking
Languages
Spanish
Elementary
Timeline
Junior Barista
Savaya Coffee Market
10.2022 - 05.2023
Office Clerical Aide
Modern Steel Doors
01.2021 - Current
No Degree -
James Madison High School