Letisia Loredo
Fayetteville,GA
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs. Motivational leader and organizational problem-solver with team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Royal Animal Refuge
Tyrone, GA
07.2023 - Current
- Resolved customer service inquiries in a timely manner while providing excellent customer service.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Collaborated closely with other departments within the organization to ensure efficient operations.
- Evaluated existing processes, procedures, and policies to determine where improvements could be made.
Customer Service Associate Cashier
Walmart
Locust Grove, GA
04.2023 - 07.2023
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
Stocker
Walmart
Auburn, AL
06.2021 - 08.2021
- Maintained a neat, clean and orderly warehouse environment at all times.
- Received and processed incoming shipments of merchandise.
- Stocked shelves with newly arrived products.
- Ensured that all products were labeled properly before stocking the shelves.
- Monitored expiration dates of perishable items to ensure freshness.
Education
High School Diploma -
Perry Career Academy
Jonesboro, GA05-2022
Skills
- Product and service knowledge
- Cost Reduction
- Sales monitoring
- Operations Management
- Employee Performance Evaluations
- Recruiting and interviewing
Timeline
Assistant Manager
Royal Animal Refuge
07.2023 - Current
Customer Service Associate Cashier
Walmart
04.2023 - 07.2023
Stocker
Walmart
06.2021 - 08.2021
High School Diploma -
Perry Career Academy
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