Letisia Pickett
Daphne,AL
Summary
Proven Unit Clerk at Infirmary Health Systems, adept in HIPAA compliance and multi-line phone system management, enhanced team productivity through efficient communication and medical documentation skills. Demonstrates exceptional organizational abilities and customer service, ensuring streamlined operations and patient care coordination.
Overview
15
15
years of professional experience
Work History
Unit Clerk
Infirmary Health Systems
10.2009 - Current
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
Education
HEALTH INFORMATION MANAGEMENT/MEDICAL BILLING AND CODING -
Columbia Southern University
Orange Beach, ALSkills
- HIPAA Compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Chart updating
- Medical Records Maintenance
- Medical Terminology
- Reception Management
- Electronic Charting
- Supply Restocking
- Records Scanning
- Document Management
- Documenting vital signs
- Transfer Coordination
- Discharge support
- Strong Organization
- Retrieving medical records
- Supply Requisition
- Arranging transportation
- Healthcare Software Knowledge
- Correspondence Writing
- Problem-Solving
- Clerical Support
- Time Management
- Customer Service
- Appointment Scheduling
- Computer Proficiency
- Data Entry
- Medical Charting
- Appointment Setting
- Medical Recordkeeping
- BLS Certified
- Clinical Support
- Basic Life Support for Health Care Providers
- Collaboration and Teamwork
- Critical Thinking
- Office Coordination
- Documentation and Recordkeeping
- EHR Software
- Patient Database Maintenance
- Order Purchasing
- Medical Coding
- Medical Records Verification
- Regulatory Documentation
- Epic Systems
- Relationship Building
- Electronic Recordkeeping
- Documentation Review
- Pharmacy Correspondence
- CPT Coding
- Patient Health Information Access
- Employee Scheduling
- Medical Billing
Timeline
Unit Clerk
Infirmary Health Systems
10.2009 - Current
HEALTH INFORMATION MANAGEMENT/MEDICAL BILLING AND CODING -
Columbia Southern University
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