Letitia Angelo
Secretary
West Haven,CT
Summary
Versatile secretary offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs. Caring and empathetic direct care worker with 12 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Secretary/Direct Care Worker
The Children's Center Of Hamden
Hamden, CT
08.2012 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Reviewed and balanced daily bank deposits and deposit report.
- Drafted agendas, recorded minutes and created documents for meetings.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Recorded expenses and maintained accounting records.
- Scheduled appointments and conducted follow-up calls to doctors and therapists.
- Answered multi-line phone system and greeted callers enthusiastically.
Juvenile Detention Officer
State Of Connecticut, Judicial Department
Bridgeport, CT
06.2018 - 10.2019
- Observed and recorded mental and physical health of each juvenile offender.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Completed incident reports when disorder or violence occurs.
Education
High School Diploma -
09.1997 - 06.2001
Skills
Case management
Timeline
Juvenile Detention Officer - State Of Connecticut, Judicial Department
06.2018 - 10.2019
Secretary/Direct Care Worker - The Children's Center Of Hamden
08.2012 - Current
West Haven High School - High School Diploma,
09.1997 - 06.2001
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