Letitia Barnes
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Chief Operating Officer
Distinguished Staffing
01.2023 - Current
- Cultivate strong relationships with external vendors to negotiate favorable terms for contracts and agreements
- Guide teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Streamline operations by implementing efficient processes and systems, leading to increased productivity and cost savings.
- Drive increases in revenue growth by 6% with the successful launch of new business opportunities and services to meet client needs.
- Formulate strategic plans aligning with overall company vision; setting achievable short and long-term goals to drive growth and profitability.
Program Manager
Millennium Search
01.2022 - 01.2023
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in continuous effective resolution measures.
- Oversaw risk mitigation efforts proactively to minimize potential project delays or challenges.
- Optimized resource allocation, resulting in better budget management and cost reduction.
- Led cross-functional teams to ensure smooth execution of various projects within the region.
- Negotiated contracts successfully with vendors, securing favorable terms for the organization.
- Championed diversity initiatives within the organization, fostering an inclusive work environment that values different perspectives.
Branch Operations Manager
Paramount Staffing
01.2013 - 01.2022
- Managed 9 Supervisors covering over 18 accounts with headcount of 1500 associates
- Monitored daily performance using Avionte, Para stats, and people net programs
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
- Implemented cost-saving measures to reduce quarterly overhead expenses by 5k without sacrificing quality or service levels.
- Monitored payroll daily using ADP, People Net, Kronos and UltiPro software.
- Reduced staff turnover with effective training programs and employee support initiatives.
Onsite Manager
Kelly Services
01.2009 - 01.2012
- Manage over 250+ employees between three different shifts within a 1.7 million square foot warehouse
- Covering Picking, Packing, shipping, Receiving, Vas, Storage & Retrieval, and Return dept
- Managed change orders effectively, minimizing disruptions to project timelines and ensuring client satisfaction through prompt resolution of issues.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
- Enhanced site safety protocols, significantly reducing annual incident rates by 5% through rigorous enforcement and training.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
Education
BBA -
Crichton College
Memphis, TN05.2013
Carver High School
Memphis, TN05.1990
Skills
- Microsoft Office
- Labor Management System
- Kronos
- Knowledge of EEOC and drug testing state laws
- Problem-Solving
- Strategic Planning
- Project Coordination
- Policy and procedure improvements
- Program Leadership
- Business training and Development
- Operations Management
- Budgeting and Resource Management
References
Upon Request
Timeline
Chief Operating Officer
Distinguished Staffing
01.2023 - Current
Program Manager
Millennium Search
01.2022 - 01.2023
Branch Operations Manager
Paramount Staffing
01.2013 - 01.2022
Onsite Manager
Kelly Services
01.2009 - 01.2012
Carver High School
BBA -
Crichton College
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