Letitia Fergus
Homerville,OH
Summary
Dynamic nursing leader with extensive experience at The Heights Care and Rehab, driving quality improvement and patient safety initiatives. Proven track record in clinical leadership and staff development, enhancing team performance and retention. Skilled in interdisciplinary collaboration and implementing evidence-based practices to optimize patient outcomes. Strong advocate for ethical practice and continuous improvement.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Carry a Compact License.
Overview
30
30
years of professional experience
Work History
Director of Nursing Services
The Heights Care and Rehab
12.2022 - Current
- Led nursing team to enhance patient care quality and safety standards
- Opened a Concerto Dialysis Center and also Peritoneal Dialysis in house
- Opened a Vent Unit with RCP
- Initiated TPN patients in house
- Worked with wound nurse to care for patients with High output fistulas and very large wounds effectively
- Developed and implemented evidence-based policies to improve clinical outcomes
- Mentored nursing staff, fostering professional development and teamwork
- Collaborated with interdisciplinary teams to optimize patient treatment plans
- Analyzed patient care data, identifying trends to inform strategic improvements
- Managed staffing schedules, ensuring adequate coverage for optimal service delivery
- Conducted regular performance evaluations, promoting accountability and excellence in care
- Spearheaded training programs on best practices in nursing and patient management
- Enhanced staff retention and job satisfaction through comprehensive training programs and supportive leadership.
- Championed the use of technology in daily operations, leading to improved documentation accuracy and streamlined workflows.
- Promoted a culture of safety by enforcing strict infection control measures and addressing potential hazards proactively.
- Performed rounds to observe care and interview staff, residents, and families.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Director of Nursing
Wesleyan Village Skilled Nursing Facility
06.2021 - 12.2023
- Oversaw nursing staff to ensure compliance with healthcare regulations and quality standards.
- Developed and implemented patient care protocols enhancing operational efficiency across departments.
- Mentored nursing staff, fostering professional development and improving team performance.
- Collaborated with interdisciplinary teams to optimize patient outcomes through effective care strategies.
- Opened a Concerto Dialysis Center in house
Director of Nursing
Gaymont Skilled Nursing Home
06.2019 - 06.2021
- Spearheaded initiatives promoting evidence-based practices within nursing operations, improving care quality.
- Opened Covid Unit (March 2020)
- Conducted regular performance evaluations of nursing personnel, driving accountability and excellence in care delivery.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Director of Nursing
Walton Manor
06.2018 - 06.2019
Director of Nursing
Avon Place Care and Rehab
10.2016 - 06.2018
RN Floor Nurse
The Woods Of French Creek
07.2015 - 10.2016
- Administered medications and monitored patient vitals to ensure optimal health outcomes.
- Assisted with opening new facility, only RN for floor for several months, assisted with training new nurses for building, ordering supplies, scheduling.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on treatment options, enhancing understanding and compliance.
- Led training sessions for new nursing staff, fostering a culture of continuous improvement.
RN Floor Nurse
Avon Oaks Caring Community
03.2005 - 07.2015
- Advocated for patient needs within healthcare teams, ensuring timely access to necessary services.
- Conducted comprehensive assessments to identify patient needs and prioritize care interventions.
- Utilized [Software] to document nursing assessments, treatments, medications and discharge instructions.
- Float RN for building working in SNF, Dementia, LTC, and AL as directed.
RN Case Manager
Progressive Home Care
05.1995 - 03.2005
- Led interdisciplinary teams to develop comprehensive patient care plans.
- Mentored new nursing staff on case management protocols and best practices.
- Streamlined patient discharge processes, enhancing care continuity and efficiency.
- Coordinated complex care needs, ensuring seamless transitions between healthcare settings.
- Managed multiple caseloads simultaneously, prioritizing urgent needs and resource allocation.
- Collaborated with healthcare providers to resolve barriers to effective care delivery.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Education
Nursing
Rush University
Chicago, IL06-1995
Skills
- Clinical leadership
- Nursing management
- Patient education
- Quality improvement
- Ethical practice
- Staff evaluation
- Staff development
- Shift scheduling
- Clinical supervision
- Interdisciplinary collaboration
- Nurse education and training
- Leadership and guidance
- Strong work ethic
- Critical thinking
Timeline
Director of Nursing Services
The Heights Care and Rehab
12.2022 - Current
Director of Nursing
Wesleyan Village Skilled Nursing Facility
06.2021 - 12.2023
Director of Nursing
Gaymont Skilled Nursing Home
06.2019 - 06.2021
Director of Nursing
Walton Manor
06.2018 - 06.2019
Director of Nursing
Avon Place Care and Rehab
10.2016 - 06.2018
RN Floor Nurse
The Woods Of French Creek
07.2015 - 10.2016
RN Floor Nurse
Avon Oaks Caring Community
03.2005 - 07.2015
RN Case Manager
Progressive Home Care
05.1995 - 03.2005
Nursing
Rush University
EMT B for over 15 years, also 1 quarter away from Paramedic Volunteering for 3 Fire Departments
Worked on call for emergencies in Valley City, Chippewa Lake and Grafton Fire Departments.
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