Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

LETITIA MCLAUGHLI N

OMAHA,NE

Summary

Driven professional with extensive experience in retail and customer service, notably as a Merchandising Associate at MARSHALL. Excelled in optimizing sales through strategic merchandise promotion and visual merchandising, enhancing store performance. Skilled in customer relations and conflict resolution, demonstrating reliability and a keen eye for fashion trends. Proven track record of improving customer satisfaction and operational efficiency. Detail-oriented Retail Merchandiser talented in monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Skillful in creatively conceptualizing and building artistic framework around any given assignment. Pays close attention to detail and creates displays which engage and intrigue. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to [Number] pounds. Talented [Job Title] well-versed in stocking merchandise and planning promotional displays. Demonstrated success in collaborating with store and advertising management to create and deploy successful merchandising strategies for seasonal and promotional needs. Offering [Number]-year background marketing products within stores to maximize product profitability. Hardworking Inventory Specialist bringing [Number] years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

Full Time Merchandising Associate

MARSHALL
10.2022 - 02.2023
  • Increased overall store performance with consistent attention to detail in visual merchandising efforts.
  • Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Trained new merchandising associates on company standards, guidelines, and best practices.

STORE Clerk/Cashier

Kohl's
11.2019 - 02.2020
  • Provided correct change for purchases to avoid customer confusion or disputes.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Assistant Activities Coordinator

Ramsey County Care Center
10.2016 - 08.2017
  • Prepared event materials, staged spaces and coordinated activities with other departments.
  • Ensured compliance with safety guidelines during all activities to minimize risk of injury or accidents.
  • Recruited local talent for guest workshops or performances, enhancing the cultural richness of our programs.
  • Boosted overall event attendance through effective marketing and promotional strategies.
  • Monitored inventory levels of supplies and materials required for program implementation.
  • Maintained detailed records of program participation and expenses for accurate budget tracking and reporting purposes.

Seasonal Cashier (2 Seasons)

J C Penny
11.2006 - 02.2008
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.

Date Entry Clerk (Long Term Temporary Positions

Hennepin County and Ramsey County
09.1998 - 03.2001
  • Automated repetitive tasks using appropriate software tools, reducing time spent on manual data entry significantly.
  • Improved overall office organization by implementing effective filing systems for both physical and digital records.
  • Demonstrated flexibility by adjusting to shifting priorities and workload demands, effectively meeting deadlines without sacrificing quality.
  • Increased data accuracy by meticulously entering and updating information in the company database.
  • Streamlined workflow for faster processing of documents through efficient organization and prioritization of tasks.

Education

Associate of Science - Business Economics

Wilson Jr. College
Chicago, United States
09.1960

High School Diploma -

St Elizabeth High School
Chicago, Illinois
06.1959

Skills

  • Brand Awareness
  • Pricing strategy
  • Fashion trends analysis
  • Pricing controls
  • Active listener
  • Pricing and shelf labeling
  • Friendly and outgoing
  • Reliable and punctual
  • Maintaining stock levels
  • Stock replenishment
  • Retail sales professional
  • Customer Service
  • Cash Handling
  • Customer service excellence
  • Patience and Empathy
  • Customer Assistance
  • Cleaning and sanitizing
  • Customer Relations
  • Organizational abilities
  • Issue Resolution
  • Reliability and punctuality
  • Cash Drawer Balancing
  • Professionalism and Courtesy
  • Written and verbal communication
  • ID Verification
  • Refunds and exchanges
  • Basic Math Competence
  • Payment Processing
  • Conflict Resolution
  • Cash register systems

Additional Information

Long Distant Operator/ Pacific Bell/ os Angeles

Medical Librarian/ Michael Reese Hospital/Los Angeles, CA

Purchasing Clerk/Chicago Housing Authority

Juvenile Offender Trainne (Cert. EARNED)

Customer Service

Timeline

Full Time Merchandising Associate

MARSHALL
10.2022 - 02.2023

STORE Clerk/Cashier

Kohl's
11.2019 - 02.2020

Assistant Activities Coordinator

Ramsey County Care Center
10.2016 - 08.2017

Seasonal Cashier (2 Seasons)

J C Penny
11.2006 - 02.2008

Date Entry Clerk (Long Term Temporary Positions

Hennepin County and Ramsey County
09.1998 - 03.2001

Associate of Science - Business Economics

Wilson Jr. College

High School Diploma -

St Elizabeth High School
LETITIA MCLAUGHLI N