Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Timeline
Generic

Letitsha Sutton

Chicago,IL

Summary

Dedicated Property Manager and Illinois Notary Public with over 8 years of experience in affordable housing, financial operations, and customer service. Skilled in HUD/HOTMA compliance, tenant relations, and Yardi systems. Recognized for strong leadership, accuracy, and commitment to high-quality resident services.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Property Manager

Housing Authority of Cook County
01.2023 - Current
  • - Manage 120 HUD-regulated units, ensuring full compliance with HUD and HOTMA standards.
  • - Lead maintenance staff and coordinate with vendors to maintain property quality.
  • - Conduct annual inspections, process re-certifications, and prepare financial/occupancy reports.
  • - Maintain resident relations and ensure all issues are resolved promptly.

Financial Analyst

Housing Authority of Cook County
01.2020 - 01.2023
  • - Processed high-volume vendor payments (millions annually) with zero audit findings.
  • - Reconciled accounts, maintained financial records, and generated accurate reports.
  • - Collaborated across departments to improve financial accuracy and reporting timelines.
  • Processed vendor invoices with accuracy, ensuring timely payments and adherence to company policies.
  • Handled day-to-day accounting processes to drive financial accuracy.

Accounts Payable Specialist

Village of Markham
01.2018 - 01.2020
  • - Managed municipal invoices and reconciliations in compliance with government regulations.
  • - Ensured timely vendor payments and supported the finance team with reporting accuracy.

Customer Service Manager

Republic Services
01.2016 - 01.2018
  • - Supervised a team handling billing inquiries and customer service escalations.
  • - Improved customer satisfaction and resolution times through workflow enhancements.

Education

Certified Occupancy Specialist (COS) -

National Center for Housing Management (NCHM)

Certificate Program -

College of DuPage
Glen Ellyn, IL

High School Diploma - undefined

Chicago, IL

Notary Public - undefined

State of Illinois
01.2023

Skills

  • Property Management & Leasing
  • HUD / HOTMA Compliance
  • Yardi Software
  • Accounts Payable / Financial Reporting
  • Tenant & Resident Relations
  • Inspections & Maintenance Coordination
  • Microsoft Office & Excel
  • Customer Service Leadership

Certification

COS Certification

Professional Highlights

  • Managed 120-unit portfolio with zero findings in HUD and HOTMA audits.
  • Recognized for excellence in accuracy, compliance, and tenant satisfaction.
  • Strong background in financial management and government reporting.

Timeline

Property Manager

Housing Authority of Cook County
01.2023 - Current

Financial Analyst

Housing Authority of Cook County
01.2020 - 01.2023

Accounts Payable Specialist

Village of Markham
01.2018 - 01.2020

Customer Service Manager

Republic Services
01.2016 - 01.2018

High School Diploma - undefined

Notary Public - undefined

State of Illinois

Certified Occupancy Specialist (COS) -

National Center for Housing Management (NCHM)

Certificate Program -

College of DuPage

Similar Profiles

CREATE PROFILE