Letizia Williams
Warner Robins,GA
Summary
Results-oriented and decisive leader in the manufacturing industry. Seeks roles as an Operational Manager. Dedicated leader with a demonstrated ability to train, manage and motivate team members to achieve organizational objectives. Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
30
30
years of professional experience
Work History
Operations Supervisor
Kohls Distribution Center
07.2017 - Current
- Creates an effective work environment by setting clear objectives, recognizing outstanding performance and open communications
- Obtaining productive goals
- Organizational and leadership abilities
- Problem-solving skills
- Material and inventory control
- Work with other departments to resolve problem and ensure efficient
- Overseeing and coaching employee
- Work closely with team to ensure UPH and CPH goals are achieved
- Obtaining productive goals
- Organizational and leadership abilities
- Problem-solving skills
- Material and inventory control
- Work with other departments to resolve problem and ensure efficient
- Overseeing and coaching employee
- Work closely with team to ensure UPH and CPH goals are achieved
- Creates an effective work environment by setting clear objectives, recognizing outstanding performance and open communications
- Obtaining productive goals
- Organizational and leadership abilities
- Material and inventory control
- Work with other departments to resolve problem and ensure efficient
- Overseeing and coaching employee
- Work closely with team to ensure UPH and CPH goals are achieved
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Managed internal operational standards and productivity targets.
Lead
Kohls Distribution Center
01.2016 - 07.2017
- Conduct quality audits to ensure customer is getting superior product
- Supervise employees to help ensure efficiency and productivity
- Work closely with supervisor to ensure associates are trained for the task at hand
- Implemented a new process that directly improved departments efficiency., Conduct quality audits to ensure customer is getting superior product
- Supervise employees to help ensure efficiency and productivity
- Work closely with supervisor to ensure associates are trained for the task at hand
- Implemented a new process that directly improved departments efficiency., Conduct quality audits to ensure customer is getting superior product
- Supervise employees to help ensure efficiency and productivity
- Work closely with supervisor to ensure associates are trained for the task at hand
- Implemented a new process that directly improved departments efficiency.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
Operations Lead
Perdue Farms
02.2002 - 07.2008
- Trained and on boarded new employees
- Developed staff through coaching and positive feedback
- Oversaw daily operations to ensure safe and productive environment., Trained and on boarded new employees
- Developed staff through coaching and positive feedback
- Provided effective input in staff’s performance assessments
- Oversaw daily operations to ensure safe and productive environment.
- Performed quality control and monitored production efforts.
- Oversaw problem resolution to address barriers to operational efficiency.
Shift Manager
Burger King
03.1997 - 02.2002
- Managed staff time and attendance, Oversaw staff duties to ensure shift ran smoothly
- Managed staff time and attendance
- Managed service levels to ensure labor met defined target.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Shift Manager
Church’s Chicken
06.1993 - 01.1997
- Actively managed food prep process to guarantee safe food preparation
- Managed large amounts of cash
- Effectively managed guest’s customer service concerns
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
Material Handler
Kohls Distribution Center
08.2008 - 12.2012
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Education
No Degree - Accounting
Fort Valley State University
Fort Valley, GA1997
No Degree - Nursing
Macon State College
Macon, GA01.1996
Medical Office Assistant - Medical Assisting
Atlanta Area Technical School
Atlanta, GA07.1994
Skills
- Ability to review and communicate policy changes and updates
- Strong knowledge of warehouse management and automated distribution systems
- Ability to build internal and external partnerships to resolve problems
- Detailed oriented and quality focused
- Good steward of organizational resources
- Oversee day to day operations from Receiving department to the shipping department building a relationship with all department in order for successful production
- Strong ability to motivate and lead a team to success
- Flawless organizational skills
- Overseeing Personnel
Timeline
Operations Supervisor
Kohls Distribution Center
07.2017 - Current
Lead
Kohls Distribution Center
01.2016 - 07.2017
Material Handler
Kohls Distribution Center
08.2008 - 12.2012
Operations Lead
Perdue Farms
02.2002 - 07.2008
Shift Manager
Burger King
03.1997 - 02.2002
Shift Manager
Church’s Chicken
06.1993 - 01.1997
No Degree - Accounting
Fort Valley State University
No Degree - Nursing
Macon State College
Medical Office Assistant - Medical Assisting
Atlanta Area Technical School
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