Summary
Overview
Work History
Education
Skills
Timeline
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LeTonya Hawthorne

Southfield,MI

Summary

Motivated and hardworking professional with experience transporting packages to drop off at customer locations. Talented at using gps map systems and following instructions. Committed to quality service with focus on speedy service and undamaged goods.

Overview

10
10
years of professional experience

Work History

Package Delivery Driver

Amazon Flex
Hazel Park, Michigan
02.2022 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loading packages into the truck and ensuring they are secure for transport.
  • Inspecting vehicles for mechanical items and safety issues, and perform preventative maintenance when necessary.
  • Verifying delivery addresses, obtaining signatures from customers, and providing direction to customers regarding package delivery.
  • Delivering packages in a timely manner while adhering to all traffic laws and regulations.
  • Communicating with dispatch personnel to receive instructions on daily routes or individual deliveries.
  • Following all safety protocols while operating a motor vehicle during deliveries.

Dispatcher

Tony’s towing
Detroit, Michigan
07.2019 - 11.2022
  • Received and dispatched calls for emergency services.
  • Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
  • Updated records of driver locations, delays, and cancellations.
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Assigned drivers to appropriate routes based on customer needs.
  • Provided timely updates to customers regarding their orders or requests.
  • Maintained logs of all incoming calls and assigned tasks.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.

Patient Care Technician

Patience support
Livonia, Michigan
05.2015 - 10.2018
  • Provided direct patient care and assistance to healthcare team members.
  • Administered prescribed medications under the supervision of a Registered Nurse.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Assisted with patient transfers from bed to wheelchair or strher as needed.

Education

Bachelor of Arts - Childcare Development

Phoenix University
Detroit, Michigan
01-2007

Skills

  • Efficient routing
  • Loading and unloading
  • Delivery schedule development
  • Punctuality

Timeline

Package Delivery Driver

Amazon Flex
02.2022 - Current

Dispatcher

Tony’s towing
07.2019 - 11.2022

Patient Care Technician

Patience support
05.2015 - 10.2018

Bachelor of Arts - Childcare Development

Phoenix University

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LeTonya Hawthorne