Rodrigo Mendez
San Diego ,CA
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments, demonstrated at Amazon DSP as a Package Delivery Driver as well as Regents pizzeria. Excelled in efficient routing and customer service, ensuring timely deliveries and maintaining safety standards. Proven ability in heavy lifting and working under pressure, achieving high customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Package Delivery Driver
Amazon Dsp
08.2022 - 01.2025
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Completed routes in a timely manner during peak holiday seasons
- Maneuvered large vehicles in a variety of different areas within the county
- Dealt with customers as well as the general public on a daily bases
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Dishwasher
Regents Pizzeria
06.2021 - 07.2022
- Stepped into additional roles during busy times to boost coverage of important stations.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Front of House Employee
Mr.Motos Pizza
12.2019 - 03.2020
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Responsible for cooking pizza as well as other items on the menu
- Accurately operated cash register to process customer payments.
- communicate effectively with other crew members to ensure high standard of service during peak hours
- Prepared salads pastas and desserts for customers.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
BOH Line Cook
Napolitanos Pizza
03.2019 - 09.2019
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Grilled meats to customer specifications.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Plated and presented all dishes to match established restaurant standards.
- Checked food temperature regularly to verify proper cooking and safety.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Operated pizza oven and other kitchen equipment safely
- Reduced customer waiting by batch cooking popular items during rush times.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Followed company recipes and production standards to satisfy customers.
- Processed payments, made change, and provided receipts.
- dealt with customer complaints with professionalism
- deliver food to customers tables
Education
High School Diploma -
St. Marys Catholic Secondary School
Hamilton ON05-2017
Skills
- Adaptability
- Efficient routing
- efficient in working high stress environments
- Customer service
- Communication
- heavy lifting
- conflict resolution
- attention to detail
- Route planning
- Deadline oriented
- Service station maintenance
- Dining room assistance
Languages
English
Native or Bilingual
Spanish
Full Professional
Interests
- Music
- comedy
- Interior Design
- Watching Movies and TV Shows
- Individuality
Timeline
Package Delivery Driver
Amazon Dsp
08.2022 - 01.2025
Dishwasher
Regents Pizzeria
06.2021 - 07.2022
Front of House Employee
Mr.Motos Pizza
12.2019 - 03.2020
BOH Line Cook
Napolitanos Pizza
03.2019 - 09.2019
High School Diploma -
St. Marys Catholic Secondary School
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