Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mahendra Persaud

Queens,NY

Summary

Motivated and hardworking professional with experience transporting packages to drop off at customer locations. Talented at using gps map systems and following instructions. Committed to quality service with focus on speedy service and undamaged goods.

Overview

18
18
years of professional experience

Work History

Package Delivery Driver

united postal services (ups)
Manhattan, NY
05.2017 - 09.2024
  • Delivering packages in a timely manner while adhering to all traffic laws and regulations.
  • Maintaining records of deliveries using automated systems or logbooks.
  • Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
  • Stocking supplies such as forms, reports, and other documents in the vehicle at the beginning of each shift.
  • Following all safety protocols while operating a motor vehicle during deliveries.
  • Collecting payments for delivered goods when required.
  • Assisting with loading and unloading packages from trucks as needed.
  • Performing pre-trip inspections of assigned vehicles before starting routes.
  • Reporting accidents or incidents involving delivery personnel or company property immediately to supervisors or managers.

Maintenance Crew Member(handyman)

150th east tenants corp (jc&lamb)
Manhattan, NY
11.2010 - 05.2017
  • Performed routine maintenance and repair of buildings, grounds, and equipment.
  • Inspected building interiors and exteriors for needed repairs or replacements.
  • Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
  • Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
  • Cleaned air conditioning units to ensure proper functioning.
  • Installed new locks on doors when requested by management staff.
  • Provided support to other crew members during large-scale maintenance tasks.
  • Removed debris from roofs and gutters to prevent water damage.
  • Assisted with painting projects both inside and outside the facility.

Manager

KFC Restaurant
New Rochelle, NY
06.2009 - 11.2010
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Assistant Store Manager

Rite-Aid Pharmacy
Brooklyn, NY
01.2007 - 05.2009
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Created promotional campaigns to increase brand awareness and attract new customers.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.

Education

High School Diploma -

John Adams High School
Ozone Park, NY
06-2004

Associates in Accounting - Principal of Accounts

PAT COLLEGE
GEORGETOWN GUYANA
01-2002

Some College (No Degree) - Aircraft Mechanics

Vaughn College of Aeronautics And Technology
East Elmhurst, NY

Skills

  • Delivery Scheduling
  • Deadline-oriented
  • Efficient routing
  • Local routes understanding
  • Safe Driving
  • Area knowledge

Timeline

Package Delivery Driver

united postal services (ups)
05.2017 - 09.2024

Maintenance Crew Member(handyman)

150th east tenants corp (jc&lamb)
11.2010 - 05.2017

Manager

KFC Restaurant
06.2009 - 11.2010

Assistant Store Manager

Rite-Aid Pharmacy
01.2007 - 05.2009

High School Diploma -

John Adams High School

Associates in Accounting - Principal of Accounts

PAT COLLEGE

Some College (No Degree) - Aircraft Mechanics

Vaughn College of Aeronautics And Technology
Mahendra Persaud