Letricia M. Sopha
Mesa,AZ
Summary
Compassionate Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills.
Overview
19
19
years of professional experience
Work History
Patient Care Technician
Community Bridges Inc.
Mesa , AZ
08.2022 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Provided emotional support to clients and patients dealing with difficult situations.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
- Advised clinical staff regarding appropriate interventions for behavioral issues.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Monitored patient safety in all areas of the facility.
- Provided crisis intervention services to patients in need.
- Maintained accurate documentation of patient progress and treatments received.
- Assessed patient behavior, reactions and responses to treatment plans.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
Peer Support Specialist
Community Bridges Inc.
Mesa, AZ
01.2022 - 08.2022
- Educated clients on available community resources that could enhance their quality of life.
- Assisted clients with developing healthy coping skills to manage stressors.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Actively listened and responded empathetically when interacting with clients.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Coordinated referrals for additional services as needed based on client needs.
- Facilitated individual and group sessions to provide guidance and counseling.
MANAGER
MAMA CIMINOS
10.2019 - 10.2020
- Scheduled employees to work weekly, supervised a team of 6 employees, handled customer complaints, took inventory, ordered when needed, Open and close the restaurant, filled in wherever I was needed, daily bank runs, daily sales reports, deliveries
LAB TECH
WALMART
07.2005 - 08.2006
- Develop film, Customer Service, Balanced cash drawer, handled cash and credit transactions, answer customers questions on cameras and camcorders
Education
PEER SUPPORT SPECIALIST -
NEW FREEDOM OOPS
12.2021
DIPLOMA - General studies
DESERT WINDS HIGH SCHOOL
05.2004
Skills
- Strong communication skills
- Meet deadlines
- Work well with others
- Resolves differences
- Manages projects effectively
- Detail oriented
- Works well with little or no supervision
- Patient Observation
- Vital signs monitoring
- Conflict de-escalation
- Incident Reporting
- Mental Health Support
- Documentation skills
- Group facilitation
Jeremey Mcdevitt
(480)650-7708
Alex Penner
(602)363-5802
Ariana Baldizan
(602)598-9609
Timeline
Patient Care Technician
Community Bridges Inc.
08.2022 - Current
Peer Support Specialist
Community Bridges Inc.
01.2022 - 08.2022
MANAGER
MAMA CIMINOS
10.2019 - 10.2020
LAB TECH
WALMART
07.2005 - 08.2006
PEER SUPPORT SPECIALIST -
NEW FREEDOM OOPS
DIPLOMA - General studies
DESERT WINDS HIGH SCHOOL