LETTECIA LOPEZ
Poughkeepsie
Summary
Dedicated and detail-oriented Staffing Coordinator with experience managing complex staff schedules to ensure optimal patient care and operational efficiency. Skilled in coordinating nursing and clinical coverage, resolving last-minute staffing needs, and maintaining compliance with healthcare staffing requirements. Proficient in healthcare scheduling systems and Microsoft Office, with strong communication, problem-solving, and organizational abilities. Bilingual professional committed to supporting healthcare teams and maintaining high standards of patient care.
Overview
8
8
years of professional experience
Work History
Nursing Staff Coordinator
Vassar Brothers Medical Center
Poughkeepsie
01.2023 - Current
- Prepare and maintain two (2) weeks of posted schedules on the nursing units, ensuring department and adhere to company guidelines.
- Oversee nursing department schedules, including vacations and holidays and adjust schedule according.
- Ensured accuracy of nursing payroll by verifying hours worked, absences, vacations, and reconciling all attendance data.
- Managed staffing sheets and accurately documented activities and schedule changes.
- Prepared and coordinated education schedules as required.
- Assisted in training new employees and offered guidance and assistance during orientation.
- Responded appropriately to inquiries and complaints about staffing and scheduling, taking the initiative to resolve problems and document actions.
- Completed nursing hours reports daily and scheduled and completed paperwork for new nursing employees.
- Maintained computerized schedules within the scheduling software and company software.
- Available after hours to be on-call or to otherwise be available to respond to calls using a facility-issued phone.
General Manager
Villa Mirage Banquets & Catering Facility
Poughkeepsie
01.2021 - 01.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Set enforced and optimized internal policies to maintain responsiveness to demands.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Office Manager
Genesis Ambulette
06.2018 - 01.2021
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
Education
Associate of Applied Science - Culinary Arts
The Culinary Institute of America
White Plains, NYThe Culinary Institute of America
White Plains, NYSkills
- Citrix
- Cerner
- API
- Organizational Skills
- Bilingual
- Analytical Skills
- Customer Service
- Staff Development & Training
- Training New Staff
- Attention To detail
Timeline
Nursing Staff Coordinator
Vassar Brothers Medical Center
01.2023 - Current
General Manager
Villa Mirage Banquets & Catering Facility
01.2021 - 01.2023
Office Manager
Genesis Ambulette
06.2018 - 01.2021
Associate of Applied Science - Culinary Arts
The Culinary Institute of America
The Culinary Institute of America