Letty Villacis
Clearwater
Summary
Dynamic small business owner with a proven track record in customer relations and operational management. Expertise in negotiation, communication, and relationship building, driving high customer satisfaction and repeat business.
Overview
16
16
years of professional experience
Work History
Owner
Amyratex
Quito
02.2008 - 02.2024
- Developed and implemented operational strategies to enhance workflow efficiency.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Led team training initiatives, improving employee performance and product knowledge.
- Oversaw customer service operations, ensuring high satisfaction and repeat business.
- Established supplier relationships, negotiating terms for cost-effective procurement.
- Analyzed market trends to inform product offerings and drive sales growth.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma -
Abdon Calderon
QuitoSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Business development
- Business administration
- Negotiation
- Sales leadership
Languages
Spanish
Native or Bilingual
Timeline
Owner
Amyratex
02.2008 - 02.2024
High School Diploma -
Abdon Calderon