LEVELLE BROWN
Matteson
Summary
Accomplished Veteran and Supervisor experienced in client support and adult reentry services. Achieved significant reductions in recidivism through effective team leadership and program administration. Focused on fostering community partnerships, enhancing operational efficiency, and building relationships with diverse stakeholders.
Overview
9
9
years of professional experience
Work History
Pre-Trial Release Supervisor
Treatment Alternative for a Stronger Community (TASC)
Chicago, IL
01.2025 - Current
- Strengthened stakeholder partnerships and coached team of 3 on best practices and trauma-informed care, enhancing service consistency and team effectiveness.
- Monitored KPIs, analyzed case data, and implemented process improvements, resulting in enhanced reporting accuracy and program performance.
- Implemented process improvements that increased efficiency in service delivery protocols.
Community & Engagement Supervisor
Lawndale Christian Legal Center
Chicago, IL
01.2024 - 01.2025
- Supervised team across multiple locations, ensuring effective operations and clear communication of changes.
- Led operational improvements through regular evaluations, data monitoring, and the development of standard operating procedures, improving team performance and program outcomes.
- Cultivated stakeholder relationships to improve service delivery and increase program visibility.
Client Support Specialist
Lawndale Christian Legal Center
Chicago, IL
01.2022 - 01.2024
- Developed local partnerships with agencies to meet clients' long-term needs.
- Established partnerships with agencies to support clients' long-term needs.
- Trained team members to enhance operational knowledge and streamline procedures.
Bail Disruptor / Client Support Specialist
The Bail Project
Chicago, IL
01.2020 - 01.2022
- Coordinated community resources and developed post-release support plans to enhance client reintegration.
- Restructured support initiatives, leading to a 30% reduction in failure-to-appear rates.
- Provided exceptional client support through effective communication and problem-solving skills.
Intensive Case Manager
Safer Foundation
Chicago, IL
01.2018 - 01.2020
- Managed program exceeding graduation goal by 38% through regular client follow-ups and crisis intervention.
- Developed partnerships with community agencies to enhance criminal justice initiatives.
- Conducted comprehensive assessments to evaluate client progress and adjust interventions accordingly.
Education
Bachelor of Science - Biblical Studies (Coursework Completed)
Indiana Wesleyan University
Marion , InAssociate of Science - Social Work
Prairie State College
Chicago Heights, IL01-2019
Skills
- Staff management
- Training and mentoring
- Processes and procedures
- Community engagement
- Customer service
- Crisis intervention
- Attention to detail
- Relationship building
- Public speaking
- Conflict resolution
Timeline
Pre-Trial Release Supervisor
Treatment Alternative for a Stronger Community (TASC)
01.2025 - Current
Community & Engagement Supervisor
Lawndale Christian Legal Center
01.2024 - 01.2025
Client Support Specialist
Lawndale Christian Legal Center
01.2022 - 01.2024
Bail Disruptor / Client Support Specialist
The Bail Project
01.2020 - 01.2022
Intensive Case Manager
Safer Foundation
01.2018 - 01.2020
Bachelor of Science - Biblical Studies (Coursework Completed)
Indiana Wesleyan University
Associate of Science - Social Work
Prairie State College
MILITARY EXPERIENCE
- Staff Sergeant - Medical Specialist United States Army 1991 – 2004
- Stationed at various installations globally, serving in various leadership capacities in military campaigns
- Enforced military regulations, procedures, and laws per the Uniform Code of Military Justice.
- Managed personnel carrying out departmental objectives per standard operating procedures.