Levent Darkanat
Springfield,NJ
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
3
3
years of professional experience
Work History
Sales Closer
Global Auto Mall
09.2023 - Current
- Exceeded quarterly sales goals by 25%.
- Used customer insights to develop innovative sales strategies to increase sales.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Generated new leads through networking and attending industry events.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Sales Manager's Assistant
Volkswagen
05.2023 - 08.2023
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Performed research to collect and record industry data.
Sales Consultant
Nissan North America, Inc.
11.2020 - 05.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Maximized customer retention by resolving issues quickly.
Education
No Degree - International Business Management
Lynn University
Boca Raton, FL05.2025
High School Diploma -
Jonathan Dayton High School
Springfield, NJ05.2022
Skills
- Lead Prospecting
- Customer Needs Assessment
- Client Account Management
- Account Management
- Records Management
- Proposal Development
- Revenue Generation
- Process Improvement
- Sales Closing
- Sales Consultation
- Network Development
- Staff Training
- Contract Negotiations
Languages
Turkish
Native or Bilingual
Timeline
Sales Closer
Global Auto Mall
09.2023 - Current
Sales Manager's Assistant
Volkswagen
05.2023 - 08.2023
Sales Consultant
Nissan North America, Inc.
11.2020 - 05.2023
No Degree - International Business Management
Lynn University
High School Diploma -
Jonathan Dayton High School
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