Levi Bramlett
Oxford,MS
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
Work History
Personal Banker
Renasant Bank
01.2021 - 01.2022
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Teller
Renasant Bank
08.2020 - 12.2021
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Bar Manager
Uno Mas Mexican Restaurant
10.2019 - Current
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Developed unique events and special promotions to drive sales.
Floor Manager
Uno Mas Mexican Restaurant
10.2019 - Current
- Managed team of thirty employees to maintain smooth-running operations of shop floor.
- Performed closing procedures daily by balancing cash drawers and reconciling credit card transactions.
- Managed store inventory and stock levels to maintain availability of products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Oversaw supply restocking, area cleaning, and product organization.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Monitored sales and adjusted staffing levels to meet customer service standards.
- Promoted sales with aggressive targets and clear goal attainment strategies for individual employees and teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
BBA - Business Management
University of Mississippi
Oxford, MS05.2020
Skills
- Food and Beverage Management
- Strategic Planning
- Project Management
- Managing Terminations
- Employee Coaching and Motivation
- Contract Development and Management
- Issue and Conflict Resolution
- Performance Tracking and Evaluations
- Managing Employee Relations
- Managing Laborers
- Managing Operations and Efficiency
- Administration and Reporting
Timeline
Personal Banker
Renasant Bank
01.2021 - 01.2022
Teller
Renasant Bank
08.2020 - 12.2021
Bar Manager
Uno Mas Mexican Restaurant
10.2019 - Current
Floor Manager
Uno Mas Mexican Restaurant
10.2019 - Current
BBA - Business Management
University of Mississippi
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