Levi Childs
Carlsbad
Summary
Detail-oriented Field Service Technician skilled in problem-solving and customer relations. Proven ability to deliver prompt technical support and maintain operational efficiency, contributing to improved equipment uptime and client satisfaction.
Overview
3
3
years of professional experience
Work History
Field Service Technician
Kodiak Gas Services
Carlsbad, NM
05.2025 - Current
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
Field Service Technician
Axip Energy Services
Carlsbad, NM
11.2023 - 05.2025
- Provided technical support to clients, ensuring timely resolution of service requests.
- Demonstrated adaptability by quickly learning new technologies and processes on the job.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
Field Service Technician
Kodiak Gas Services
Carlsbad, NM
01.2023 - 10.2023
- Performed equipment inspections and diagnostics to ensure operational efficiency.
- Assisted in troubleshooting and repairing gas compression systems on-site.
- Maintained accurate records of service activities and completed work orders.
- Collaborated with team members to enhance safety protocols during field operations.
- Utilized diagnostic tools and software to identify equipment issues effectively.
- Participated in training sessions to improve knowledge of industry standards and practices.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
Education
High School Diploma -
Carlsbad Early College Highschool
Carlsbad, NMSkills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
Timeline
Field Service Technician
Kodiak Gas Services
05.2025 - Current
Field Service Technician
Axip Energy Services
11.2023 - 05.2025
Field Service Technician
Kodiak Gas Services
01.2023 - 10.2023
High School Diploma -
Carlsbad Early College Highschool