Levi Dranoff
Middletown,NY
Summary
Newly Certified detail-oriented Phlebotomist with strong track record in painless venipuncture. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Educated in Anatomy and Physiology, Microbiology and above average knowledge of Medical Terminology. Proficient in connecting with patients, helping turn their fears into a comfortable experience.
Overview
5
5
years of professional experience
Work History
Host
Buffalo Wild Wings
Middletown, NY
09.2023 - 05.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Contributed to team efforts by accomplishing related tasks as needed.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Lifeguard
American Pool Management
Nanuet , NY
07.2019 - 09.2023
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Ready to preform emergency rescues if necessary.
- Maintained a CPR certificate throughout employment.
- Maintained a lifeguard certificate throughout employment.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Cautioned swimmers regarding unsafe practices and safety hazards.
Front Desk Agent
Mariott Hotel
Middletown, NY
09.2021 - 06.2022
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Maintained cleanliness of lobby area at all times.
- Scheduled reservations for groups and special events.
- Inputted guest information into computer system accurately and securely.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Addressed customer needs in a timely manner.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
- Input customer data into reservation systems and updated to reflect room changes.
Education
Phlebotomy - Phlebotomy
Orange-Ulster BOCES
Newburgh, NY05-2024
Some College (No Degree) - Nursing
Orange County Community College
Middletown, NYSkills
- Venipuncture
- Blood collection
- Infection Control
- Quality Control
- Sanitation and sterilization
- Specimen handling
- Medical terminology knowledge
- Patient support
- Communication abilities
- Anatomy and physiology
- HIPAA
- Patient Care
- Health Education
- Geriatric phlebotomy
- Butterfly needle technique
- Order of draw
- Phlebotomy Technician
- Customer Service
- First Aid Training
- Professional Appearance
- Team player mentality
- Adaptable to change
- Effective Time Management
- Complaint Handling
- Payment Processing
- Service prioritization
Timeline
Host
Buffalo Wild Wings
09.2023 - 05.2024
Front Desk Agent
Mariott Hotel
09.2021 - 06.2022
Lifeguard
American Pool Management
07.2019 - 09.2023
Phlebotomy - Phlebotomy
Orange-Ulster BOCES
Some College (No Degree) - Nursing
Orange County Community College