Levi Hammond
Front Of House
Livermore,CA
Summary
I am a dedicated employee at Chick-fil-A, consistently upholding high standards of cleanliness, hospitality, and efficiency. As a reliable Front of House team member, I have demonstrated experience in the hospitality and service industry. My strengths include exceptional customer service, effective communication skills, and the ability to handle high-pressure situations with composure. I have made significant contributions to guest satisfaction and positive dining experiences in my role. Additionally, I am outgoing, personable, and friendly.
Overview
2
2
years of professional experience
2
2
Certifications
6
6
Years of Volunteer work
Work History
Front of House Employee
Chick-fil-A
Livermore
10.2023 - Current
- Facilitated guest seating arrangements to enhance comfort and experience.
- Prepared beverages according to established recipes and management standards.
- Maintained focus on customer satisfaction while multitasking efficiently.
- Adhered strictly to health code regulations during food and beverage handling.
- Resolved customer complaints promptly with professionalism and courtesy.
- Greeted customers warmly, providing exemplary service throughout dining experience.
- Ensured cleanliness of dining area by clearing tables and sanitizing surfaces.
- Processed payments accurately using cash registers and POS systems.
- Take orders for food and beverages from guests promptly and accurately.
Volunteer
Cedar Grove Church Of Christ
Livermore
06.2023 - Current
- Contributed skills and time to achieve organizational goals through teamwork with volunteers.
- Supported community members by offering assistance and guidance during events.
- Assisted staff with daily operations to enhance overall effectiveness of organization.
- Prepared, set up, and broke down community and public events efficiently.
Education
High School Diploma -
Las Positas College
Livermore, CA05-2027
Skills
- Customer service and support
- Point of sale operations
- Conflict resolution
- Time management
- Multitasking and organization
- Menu design
- Table setting expertise
- Order taking and payment processing
- Promoting specials and handling special requests
- Guest relations and greeting guests
- Table management and social perceptiveness
- Money handling and cash drawer management
- Stock management and kitchen maintenance
- Complaint handling and staff coordination
- Health and safety regulations
Accomplishments
I was accepted into the exclusive Las Positas Middle College program, which means that I am taking both high school and college classes at the same time. I am now on track to graduate high school with almost 40 college credits already completed.
Affiliations
My hobbies include music and theater, volunteering at my church, film and videography, and spending time with my friends.
Certification
- Drivers License
- Food Safety License
Languages
English
Native/ Bilingual
Spanish
Limited
Volunteer Work
- I volunteer every single week at my church leading music on stage. I play bass guitar and I also sing.
- The past 3 years I have volunteered at a summer camp for children.
- I have several hundreds of volunteer hours.
References
References available upon request.
Timeline
Front of House Employee
Chick-fil-A
10.2023 - Current
Volunteer
Cedar Grove Church Of Christ
06.2023 - Current
High School Diploma -
Las Positas College
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