Levi McDowell
Ovilla,TX
Summary
. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Chipotle
04.2021 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Carefully interviewed, selected, trained and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Apprentice General Manager
Chipotle
02.2021 - 04.2021
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Assisted in recruiting, hiring and training of team members.
Service Manager
Chipotle
02.2020 - 02.2021
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Kitchen Manager
Chipotle
09.2019 - 02.2020
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Crew Member
Chipotle
02.2019 - 09.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked well with teammates and accepted coaching from management team.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
BBA - Accounting
The University of Texas At Arlington
Arlington, TX05.2024
Associate of Applied Science - Accounting And Business Management
Cedar Valley College
Lancaster, TX12.2020
Skills
- Focus and Follow-Through
- Finance and Accounting Oversight
- Originality and Creativity
- Business Leadership
Certification
- Quickbooks certification
- ServSafe - Proctor
- ServSafe - Manager
Timeline
General Manager
Chipotle
04.2021 - Current
Apprentice General Manager
Chipotle
02.2021 - 04.2021
Service Manager
Chipotle
02.2020 - 02.2021
Kitchen Manager
Chipotle
09.2019 - 02.2020
Crew Member
Chipotle
02.2019 - 09.2019
BBA - Accounting
The University of Texas At Arlington
Associate of Applied Science - Accounting And Business Management
Cedar Valley College
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