Levi Perysian
Holland,MI
Summary
Driven Automotive Service Advisor with a solid background in service scheduling and technical problem-solving. Known for providing clear service explanations and maintaining meticulous documentation, I am ready to contribute to customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Automotive Service Advisor
Westside Service
Zeeland, Michigan
2025.08 - Current
- Facilitated customer inquiries and provided tailored service recommendations.
- Scheduled service appointments to enhance technician availability.
- Explained service procedures and pricing to clients with clarity.
- Processed customer payments while maintaining accurate transaction records.
- Maintained comprehensive service documentation for each vehicle.
- Collaborated with technicians to ensure timely service delivery.
- Followed up with customers regarding previous services to ensure satisfaction.
- Tracked customer interactions, issues, and resolutions within designated systems.
- Upsold additional products or services when appropriate.
Automotive Technician
Westside Service
Zeeland , MI
2021.09 - 2025.08
- Trained new technicians on company procedures and best practices.
- Performed routine maintenance, including oil changes, tire rotations, and brake pad replacements.
- Executed minor services such as gasket replacements, coolant flushes, and tune-ups.
- Conducted driveability tests post-repair to ensure vehicle performance.
- Repaired vehicles per manufacturer specifications by replacing worn components like brakes and wheel bearings.
- Diagnosed drivability issues using scan tools on gasoline-powered cars and trucks.
- Inspected engines and components to identify potential failures.
- Provided exceptional customer service while addressing automotive needs.
Accounting Assistant
F. Michael Lynch CPA
Wyoming, Michigan
2020.07 - 2021.09
- Assisted in preparing tax documents and financial statements for clients.
- Maintained confidentiality of sensitive financial information and client records.
- Assisted with tax preparation and filing, including sales tax and income tax returns.
Education
High School Diploma -
Hamilton High School
Hamilton, MI2022-05
Skills
- Customer relationship management
- Service scheduling and appointment management
- Vehicle inspection and repair documentation
- Parts ordering and warranty processing
- Technical troubleshooting and problem solving
- Effective communication skills
- Service recommendations and customer education
- Price quoting and preventative maintenance
- Time management and relationship building
Certification
Front End, Suspension and Steering System - Michigan Certified Mechanic - 2024
References
References available upon request.
Timeline
Automotive Service Advisor
Westside Service
2025.08 - Current
Automotive Technician
Westside Service
2021.09 - 2025.08
Accounting Assistant
F. Michael Lynch CPA
2020.07 - 2021.09
High School Diploma -
Hamilton High School