Summary
Overview
Work History
Education
Skills
Disc Jockey
Languages
Timeline
Generic

Levi Sta-Maria

Saint Johns,Florida

Summary

Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.

Outgoing waiter with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Blue Orchid Thai Cuisine
Jacksonville, Florida
09.2021 - 02.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Answered customers' questions, recommended items and recorded order information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
  • Served [Type], [Type] and [Type] beverages and offered refills.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Waiter

Westminster Woods On Julington Creek
Saint Johns, Florida
01.2017 - 04.2019
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Technical Certificate - Transportation And Logistics Specialist

Florida State College At Jacksonville
Jacksonville, FL
07.2021

Associate of Arts - Liberal Arts And General Studies

Florida State College At Jacksonville
Jacksonville, FL
04.2019

High School Diploma -

Creekside High School
100 Knights Ln, St Johns, FL 32259
05.2016

Skills

  • Kitchen Staff Management
  • Team Player
  • PPE Guideline Compliance
  • Credit Card Transaction Processing
  • Able to Lift 30 Pounds
  • Restaurant Operation
  • Age Verification
  • Food and Beverage Service
  • Quality Assurance
  • Restocking Items
  • Dietary Restrictions
  • Servsafe Certified

Disc Jockey

I usually freelance DJ.

Languages

Russian
Elementary
English
Native or Bilingual

Timeline

Restaurant Waiter

Blue Orchid Thai Cuisine
09.2021 - 02.2022

Waiter

Westminster Woods On Julington Creek
01.2017 - 04.2019

Technical Certificate - Transportation And Logistics Specialist

Florida State College At Jacksonville

Associate of Arts - Liberal Arts And General Studies

Florida State College At Jacksonville

High School Diploma -

Creekside High School
Levi Sta-Maria