Summary
Work History
Education
Skills
Languages
Timeline
OfficeManager

Luis Panuncia

West Palm Beach,FL

Summary

Im from Cuba, I came to the United States when I was 11 years old in May, 2016 with my family. Im currently living in West Palm but over the years I've lived in different cities like Riviera Beach and Lake Park. Currently one of my hoobies is cars and working out and so far I've felt pretty accomplished with the goals that I have set for myself in my worklife and outside by maintaining myself diciplined and focused on my goals and hope to keep pushing foward to be successful. in life.

Work History

Restaurant Waiter

Romeos Pizzeria
West Palm Beach , FL
01.2022 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Royal Palm Beach High School
Royal Palm Beach, FL
04.2024

Skills

  • Kitchen Staff Management
  • High-Volume Dining
  • Alcohol Ordering
  • PPE Guideline Compliance
  • Credit Card Transaction Processing
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • Cool Under Pressure
  • Food and Beverage Service
  • Sales Techniques
  • Guest Relations

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Waiter

Romeos Pizzeria
01.2022 - Current

Royal Palm Beach High School
Luis Panuncia