UMIDJON OLIMOV
Professional Waiter
Dubai,Deira
Summary
Experienced in delivering exceptional service at both Besh Qozon Restaurant in Tashkent and Kackar Yorsel Lezzetler Restaurant in Turkey, showcasing expertise in managing diverse dining environments. At Besh Qozon, a prominent Uzbek restaurant, provided attentive service by guiding guests through traditional menu options, managing multiple tables, and ensuring timely and accurate order fulfillment while maintaining high standards of cleanliness and efficiency. At Kackar Yorsel Lezzetler, a well-regarded Turkish establishment, enhanced guest experiences by offering knowledgeable recommendations on regional specialties, coordinating closely with kitchen and bar staff, and addressing customer needs with professionalism and care. Both roles required strong communication, multitasking, and problem-solving skills in fast-paced settings, contributing to a positive dining atmosphere and high customer satisfaction.
Overview
11
11
years of professional experience
Work History
Restaurant Waiter
Besh Qozon Restaurant
02.2020 - 12.2023
- Customer Service: Greeted and seated guests in a courteous and professional manner, providing a welcoming atmosphere. Assisted guests with menu selections, answered questions about ingredients, and accommodated dietary restrictions.
- Order Management: Accurately took food and beverage orders, ensuring all requests were communicated clearly to the kitchen and bar staff. Delivered orders in a timely manner and checked back with guests to ensure satisfaction.
- Sales and Recommendations: Suggested food and drink pairings and upsold additional items to enhance the dining experience and increase sales.
Restaurant Waiter
Kaçkar Yöresel Lezzetler Restaurant
02.2013 - 12.2019
- Table Maintenance: Managed multiple tables simultaneously, cleared and reset tables efficiently to maintain a clean and organized dining area.
- Problem Resolution: Addressed and resolved guest concerns or complaints promptly and professionally, ensuring a positive dining experience and repeat business.
- Team Collaboration: Worked closely with kitchen staff, bartenders, and fellow waitstaff to ensure smooth and efficient service. Participated in team meetings and training sessions to improve service quality.
Education
Associate of Arts - Tourism And Travel Services Marketing Operations
Tashkent Polytechnical Professional College
Amir Temur Avenue 26, 100060, Tashkent, Uzbekistan 05.2001 -
High School Diploma -
N 243 Highschool
Beruni Ave 369a, Tashkent, Uzbekistan 05.2001 -
Skills
- Customer Service: Ability to provide excellent service by being attentive, friendly, and responsive to guests' needs and requests
- Communication: Clear and effective verbal communication skills for interacting with guests, taking orders, and coordinating with kitchen and bar staff
- Multitasking: Capability to manage multiple tables and tasks simultaneously in a fast-paced environment
- Attention to Detail: Precision in taking orders, delivering food and beverages, and ensuring all guest requests are met accurately
- Problem-Solving: Skill in addressing and resolving guest complaints or issues efficiently and diplomatically
- Sales Skills: Ability to upsell menu items, suggest pairings, and promote specials to enhance the dining experience and increase revenue
- Teamwork: Collaborating effectively with colleagues, including kitchen staff, bartenders, and other waitstaff, to ensure smooth service
Languages
Uzbek
Native or Bilingual
Turkish
Native or Bilingual
Russian
Native or Bilingual
English
Limited Working
Socializing and Networking
Highlights strong interpersonal skills and an ability to connect with people, which is crucial in customer service.
Timeline
Restaurant Waiter
Besh Qozon Restaurant
02.2020 - 12.2023
Restaurant Waiter
Kaçkar Yöresel Lezzetler Restaurant
02.2013 - 12.2019
Associate of Arts - Tourism And Travel Services Marketing Operations
Tashkent Polytechnical Professional College
05.2001 -
High School Diploma -
N 243 Highschool
05.2001 -
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