Summary
Overview
Work History
Education
Skills
Timeline
Generic

Levi Todd

Cape Coral,FL

Summary

Dynamic manager with a proven track record at Spinz, excelling in team leadership and customer service. Enhanced operational efficiency and customer satisfaction through strategic planning and effective conflict resolution. Skilled in staff training and development, fostering a motivated workforce while ensuring a safe and organized environment.

Overview

4
4
years of professional experience

Work History

Manager

Spinz
04.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Zamboni Driver

Canton Ice House
08.2024 - 12.2024
  • Enforced facility rules and regulations while interacting with patrons, promoting a safe environment at all times.
  • Performed basic mechanical troubleshooting on Zamboni machines when needed, minimizing downtime during critical moments in event preparation.
  • Assisted in training new Zamboni drivers on proper handling techniques and safety procedures to maintain a skilled workforce.
  • Assisted in event preparations, contributing to successful on-time starts and seamless transitions between activities.

Recreation Attendant

Fort Myers Skatium
05.2021 - 07.2024
  • Educated guests on proper use of equipment to minimize injuries and ensure a safe experience.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing inquiries.
  • Contributed to efficient facility operations by performing routine maintenance tasks and equipment inspections.


Education

Associate's Degree - Sports Management

Florida Gulf Coast University
Fort Myers, FL
04-2026

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Strategic planning

Timeline

Manager

Spinz
04.2025 - Current

Zamboni Driver

Canton Ice House
08.2024 - 12.2024

Recreation Attendant

Fort Myers Skatium
05.2021 - 07.2024

Associate's Degree - Sports Management

Florida Gulf Coast University

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