LEVON MCDUFFIE
Orlando,FL
Summary
I am a Individual that is results-driven with great work ethic, and proven ability to establish rapport with consumers. Great Interpersonal Skills. I am eager to use my people skills and communication skills to provide outstanding service to a range of consumers. As well, I am keen to develop new skills to compliment my growth and to progress in the consumer and customer service driven Industry. As a person of dedication, I am motivated to maintain customer and employer satisfaction and contribute to overall company success.
Overview
9
9
years of professional experience
Work History
Consumer Relations Specialist
Push Financial Group
Orlando, Florida
04.2021 - Current
- Offer advice and assistance to customers on the phone while paying attention to special needs or wants.
- Manage several calls a day
- Work independently with minimal supervision.
- Respond to customer requests for products, services and company information.
- Serve customers with knowledgeable, friendly support at every stage.
- Build relationships with customers to promote long term business growth.
- Kept detailed records of daily activities through online customer database.
- Implement quick and effective solutions while doing data entry.
Assembly Line Operator
XOXO
Sanford, FL
03.2019 - 04.2021
- Performed hand-finishing of final products after assembling component parts for items.
- Operated industrial equipment to prepare products for shipment while observing machines to guarantee quality.
- Maintained organized work area by cleaning and removing hazards.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Assembled products according to changing daily work orders and specific customer needs.
Food Prep & Cook
Juicy Crawfish Restaurant
Orlando, FL
02.2018 - 08.2020
- Maintain knowledge of current menu items, garnishes, ingredients and preparation methods
- Break down heavy pallet loads of cases, boxes and bags
- Ensure a safe and secure work area by effectively completing assigned tasks
- Prepared, Cleaned and cooked food
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor
- Maintain facility compliance with health codes, while streamlining productivity initiatives to comply with restaurant protocols
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
Grounds Keeper
Universal Orlando Resort
Orlando, FL
06.2017 - 02.2019
- Upkeep of Universals Grounds Monitoring and Maintenance of Property Clean and Organized Different areas with other Team members
- Cleared pathways of overgrowth and debris or hazards
- Cleaned and maintained yards and gardens
- Removed debris from surrounding areas and disposed of recyclable materials properly
Environmental Team Member
Chick Fila
Orlando, FL
03.2016 - 08.2017
- Maintain sanitation, health, and safety standards
- Prepare foods following specific methods that usually require short preparation time
- Clean, stock, and restock workstations and display cases
- Utilized Boards
Education
Some College - Sound Engineer
VALENCIA COLLEGE
Orlando, FL01.2020
High School Diploma -
MAINLAND HIGH SCHOOL
Daytona Beach, FL2017
Skills
- Great Work Ethic
- Active listening skills
- Computer literate
- Motivated team player Natural Leader
- Customer Account Management
- Great Communication Skills
- Great Customer Service
- Problem Resolution
- Understanding Customer Needs
- Listening
- Efficient and Detail-Oriented
- Microsoft Office
- Team player
- Database Systems
- Time management
Accomplishments
SPORTS ACADEMICS , Sport Academics: Football Player (2014-2017) Play for State Champions at Mainland High School- Helping to take the team to the championship. Positions played are Cornerback and linebacker, etc. (JV)Extra
Curricular Activities - Include Boxing and Basketball and also putting together Music.
Timeline
Consumer Relations Specialist
Push Financial Group
04.2021 - Current
Assembly Line Operator
XOXO
03.2019 - 04.2021
Food Prep & Cook
Juicy Crawfish Restaurant
02.2018 - 08.2020
Grounds Keeper
Universal Orlando Resort
06.2017 - 02.2019
Environmental Team Member
Chick Fila
03.2016 - 08.2017
Some College - Sound Engineer
VALENCIA COLLEGE
High School Diploma -
MAINLAND HIGH SCHOOL
Similar Profiles
John Austin StukinsJohn Austin Stukins
Vice President of Business Development at Push Digital GroupVice President of Business Development at Push Digital Group
Cassidy BlackwellCassidy Blackwell
Site Manager at Push Media Group LLCSite Manager at Push Media Group LLC
Leroy MckinnisLeroy Mckinnis
Business Development Manager at LandAmerica Commonwealth Financial Group, LandAmerica Financial GroupBusiness Development Manager at LandAmerica Commonwealth Financial Group, LandAmerica Financial Group