Levonne McKnight
Las Vegas,NV
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Cashier
711 Gas Station
Las Vegas, NV
02.2024 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
- Greeted guests and provided assistance with game instructions.
- Conducted daily inspections of equipment to identify any malfunctions or damage.
Delivery Driver
DoorDash
Las Vegas, NV
02.2022 - Current
- Maintained accurate records of goods delivered and collected payments as required.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Delivery Driver
Uber Eats
Las Vegas, NV
02.2021 - Current
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Utilized street maps to plan and determine most efficient routes.
- Promoted positive customer service by delivering on-time orders and fully resolving issues.
- Kept accurate logs of all deliveries and trips.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Contacted customers prior to delivery to coordinate delivery times.
Phone Sex Operator / Chat Line Operator
NF Services
Las Vegas, NV
07.2016 - Current
- Demonstrated a commitment to customer satisfaction by responding promptly to customers
- Analyzed customer feedback reports to identify areas where service could be improved upon.
Education
High School Diploma -
Forest Grove High School
Forest Grove, OR06.2007
Business - Business Technology
Springdale Job Corp
Troutdale, OR09.2008
Skills
- Order Verification
- Responsible Driver
- Customer Service
- Time Management
- Dependable and Reliable
- Complex Problem-Solving
- Positive Attitude
- Problem-Solving
Timeline
Cashier
711 Gas Station
02.2024 - 05.2024
Delivery Driver
DoorDash
02.2022 - Current
Delivery Driver
Uber Eats
02.2021 - Current
Phone Sex Operator / Chat Line Operator
NF Services
07.2016 - Current
High School Diploma -
Forest Grove High School
Business - Business Technology
Springdale Job Corp