Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lewanda Kinard

Lexington,South Carolina

Summary

Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment. Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Seasoned individual with demonstrated track record of providing excellent customer service, ensuring customer satisfaction, and maintaining a professional atmosphere. Possesses excellent communication, interpersonal, and problem-solving skills. Committed to delivering an outstanding dining experience to each and every customer. Focused student with knowledge of food sanitation and safety, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Adaptable professional with [Number] years of work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Snelling temporary
Lexington, South Carolina
03.2023 - Current
  • Prepared and served food and beverages to customers
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Greeted and accommodated guests, building positive experience from first interaction.

Cashier

McDonald's
Lexington, South Carolina
11.2022 - 02.2023
  • Provided efficient and courteous service to customers
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Resolved and de-escalated issues to address customer concerns
  • Enforced store safety and cleanliness standards, reducing hazards
  • Counted and balanced cash drawer at the beginning and end of each shift
  • Delivered exceptional customer service at all points of contact
  • Identified fraudulent activities such as counterfeit currency or stolen credit cards
  • Resolved customer complaints professionally in accordance with company policy
  • Assisted customers with locating items throughout the store when needed
  • Used POS system to complete purchases for customers
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment
  • Assisted with training and mentoring new team members
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
  • Developed strong customer relationships to support satisfaction and loyalty.

Bakery Team Member

Bojangles
Lexington, South Carolina
03.2022 - 11.2022
  • Consistently met production goals while maintaining high standards of quality assurance
  • Developed an efficient system for tracking orders from start to finish
  • Proficient in baking breads, cakes, cookies and other pastries according to recipes
  • Displayed strong organizational skills when stocking shelves with freshly baked items
  • Successfully managed inventory of supplies and ingredients for the bakery
  • Worked closely with management team to ensure smooth operations of the bakery
  • Excelled at preparing ingredients for baking items as well as decorating finished products
  • Performed daily opening and closing duties such as cleaning counters, setting up displays and restocking inventory
  • Able to operate dough mixers, ovens, fryers and other bakery equipment.

Warehouse Associate

Walter P Rawls
Pelion, South Carolina
03.2021 - 01.2022
  • Moved products and equipment to appropriate locations to maintain workspace cleanliness
  • Successfully managed and organized warehouse inventory
  • Packaged and sealed products according to order size and specifications
  • Reported malfunctioning and damaged equipment to supervisors for repair
  • Performed physical inventory counts on regular basis
  • Tracked inventory movements using computerized tracking systems
  • Identified and removed safety and sanitation hazards from work areas
  • Added padding and cushions to packages to protect fragile merchandise
  • Inspected products for defects and damages and reported discarded items to supervisors
  • Loaded and unloaded shipments from delivery trucks after completing order documentation
  • Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment
  • Collaborated with team members to complete tasks efficiently and accurately
  • Replenished shelves with incoming stock orders and performed daily spot checks on inventory
  • Assisted customers with loading their vehicles as needed
  • Informed supervisor of parts needed for stock and discrepancies in inventory quantities
  • Used straps and ropes to secure stacks of packages on trucks
  • Communicated shipment departure and arrival times to clients
  • Coordinated activities related to shipping, receiving, storing and distribution of goods.

Education

High School Diploma -

Lexington high School
06.1989

Skills

  • Customer service
  • Food and Beverage Pairings
  • High-Volume Dining
  • Dish Preparation
  • Dining Area Maintenance
  • Stocking and Replenishing
  • Table Setting Arrangements
  • Dining Customer Service
  • Food Preparation and Safety
  • Buffet Setup and Takedown
  • Cash Handling
  • Seating Assignment Preparation
  • Special Dietary Requirements
  • Food Sales and Promotion
  • Ordering Procedures
  • Item Promotion
  • Food Spoilage Prevention
  • Plates Presentation
  • Performance Improvement
  • Service Prioritization
  • Server Training
  • Hospitality Service Expertise
  • Food Safety Oversight
  • Menu Presentation
  • Dining Crew Workflow Optimization
  • Utensil Cleaning
  • Guest Seating
  • Banquet Coordination
  • Front of House Display Creation
  • Adaptable and Flexible
  • Ability to Lift 30 Pounds
  • Taking Reservations
  • Guest Inquiries
  • Bus Tables
  • Corrective Actions
  • Dessert Preparation
  • Guest Flow
  • Condiment Refilling
  • Waiting Tables
  • Servsafe Certified
  • Beverage Preparation
  • Table Preparation
  • Contamination Prevention
  • Greeting and Seating Guests
  • Dining Room Monitoring
  • Table Monitoring and Turnover
  • Communications Protocols
  • Identification Requirements
  • Special Requests and Substitutions
  • Course Suggestions
  • Covid Symptom Screening
  • Bathroom Servicing
  • Guest Satisfaction
  • Customer Service and Rapport
  • Dining Room Cleaning and Upkeep
  • Table Bussing
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • Daily Specials Memorization
  • Server Improvements
  • Cool Under Pressure
  • Warm and Friendly
  • Anticipating Guest Needs

Timeline

Snelling temporary
03.2023 - Current

Cashier

McDonald's
11.2022 - 02.2023

Bakery Team Member

Bojangles
03.2022 - 11.2022

Warehouse Associate

Walter P Rawls
03.2021 - 01.2022

High School Diploma -

Lexington high School
Lewanda Kinard