Lewis Crumsey
Raleigh
Summary
Sales and client relations professional with a track record of driving revenue growth, expanding accounts, and building long term customer trust. Skilled in consultative selling, needs assessment, and objection handling across in-home, B2B, and territory-based sales environments. Recognized for clear communication, strong follow through, and the ability to turn new leads into repeat business.
Overview
7
7
years of professional experience
Work History
Service & Sales Technician
Groundworks
07.2025 - Current
- Conduct in-home inspections of foundations, crawl spaces, and waterproofing systems, diagnosing structural issues and recommending tailored remediation solutions.
- Build and deliver sales presentations that translate technical findings into clear product comparisons and cost analyses, closing new business directly with homeowners.
- Maintain consistently high customer satisfaction by ensuring every installation and service visit meets company quality standards and project specifications.
- Partner with production and installation teams to schedule projects and manage timelines, keeping jobs on track from sale to completion.
- Stay current on product lines, technical specifications, pricing, and financing options to support confident, informed sales conversations.
Talent Buyer
Space Camp Music Group
07.2024 - 07.2025
- Managed show and booking budgets, balancing cost control with lineup quality across concurrent events.
- Secured preferred rates and priority booking terms by cultivating strong relationships with artists and agents — applying the same relationship-driven negotiation approach used in client-facing sales roles.
- Negotiated contract terms and pricing directly with talent representatives, drawing on consultative sales and objection-handling skills to reach mutually beneficial deals.
- Coordinated with venues, promoters, and internal teams to align booking decisions with budget and event goals, reinforcing cross-functional collaboration and account management experience.
Client Relations
Geico
10.2020 - 07.2024
- Led the launch of a new product line, coordinating with clients and internal teams on strategy and implementation to drive year-over-year regional revenue growth.
- Built strategic networking relationships with industry partners and high-value clients, increasing repeat business and deepening market presence.
- Directed client relations initiatives across a broad territory, guiding a team to strengthen customer experience and cement long-term partnerships.
- Developed brand messaging, promotional materials, and customer-facing events that strengthened market position and brand loyalty.
- Grew lead generation through targeted internal and external marketing campaigns that expanded brand awareness.
- Set strategic direction for marketing materials and client communications, aligning messaging with client needs and business goals.
Inside Sales Representative
Health Partner
12.2019 - 10.2020
- Sold patient financing solutions to medical practices, combining phone-based inside sales with in-person visits to doctors' offices to build and grow territory accounts.
- Grew territory revenue through proactive relationship management and personalized engagement with office managers and providers.
- Resolved client issues with a strong satisfaction rate by leading with transparency and clear communication, supporting long-term retention.
- Streamlined onboarding for new practice accounts and drove retention through consistent phone and in-person follow-up.
- Established team best practices for handling client concerns, building a culture of proactive problem-solving.
- Expanded the partner network by securing new provider relationships, supporting broader revenue growth.
- Tracked and analyzed performance metrics to identify improvement areas and shape targeted account strategies
Education
Bachelor of Science - Business Administration
Methodist University
Fayetteville, NCSkills
- Consultative Sales & Closing
- Client Relationship Management
- Business Development
- Account Retention & Growth
- Lead Generation & Qualification
- Sales Presentations & Needs Assessment
- Contract & Pricing Discussions
- Cross-Functional Collaboration
- CRM & Performance Tracking
- Client Onboarding & Support
Timeline
Service & Sales Technician
Groundworks
07.2025 - Current
Talent Buyer
Space Camp Music Group
07.2024 - 07.2025
Client Relations
Geico
10.2020 - 07.2024
Inside Sales Representative
Health Partner
12.2019 - 10.2020
Bachelor of Science - Business Administration
Methodist University