Lewis Hanchell
Riverview
Summary
Dynamic Account Manager with a proven track record at Axtion Roofing and Construction, excelling in client engagement and project delivery. Skilled in utilizing CRM software to enhance customer service and foster strong relationships, driving satisfaction and retention. Adept at leading teams to implement successful proposals and solutions that meet client needs.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Account Manager
Axtion Roofing and Construction
10.2024 - Current
- Managed client accounts to ensure satisfaction and retention.
- Oversaw coordination of project timelines and resource management to facilitate effective project delivery.
- Developed strong relationships with clients to identify needs and solutions.
- Led preparation of proposals and presentations for potential projects.
Account Manager
Manaugh Development Inc
04.2019 - 10.2024
- Managed project timelines and allocated resources to ensure successful execution.
- Facilitated preparation of proposals and presentations for prospective projects.
- Utilized CRM software to track client interactions and follow-ups.
- Collaborated with teams to resolve client issues effectively and efficiently.
Sales Executive
Royal Caribbean International
01.2004 - 12.2018
- Fostered client relationships to enhance customer satisfaction and retention.
- Developed targeted sales strategies to increase market share in competitive segments.
- Evaluated market trends to uncover new business opportunities and enhance sales strategies.
- Led cross-functional teams to implement promotional campaigns that boosted product visibility.
Education
Associate of Science - Business Administration And Management
AIU
Fort Lauderdale, FL06-2003
Skills
- Client account management
- Customer service
- Teamwork and collaboration
- Client engagement
Certification
Licensed All lines adjuster
Previously licensed 215
Languages
Spanish
Limited Working
Timeline
Account Manager
Axtion Roofing and Construction
10.2024 - Current
Account Manager
Manaugh Development Inc
04.2019 - 10.2024
Sales Executive
Royal Caribbean International
01.2004 - 12.2018
Associate of Science - Business Administration And Management
AIU