Lewis James
Covington,
Summary
Dynamic Service Technician with extensive experience in installation and repair of electronic security systems. Proven track record in preventive maintenance and enhancing customer satisfaction through attention to detail. Adept at troubleshooting complex issues, ensuring optimal system performance and reliability for clients.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Service Technician
Johnson Controls
Atlanta GA
02.2024 - 02.2026
- Performed routine maintenance and troubleshooting on electronic security systems to ensure optimal performance.
- Responded to service calls, diagnosing issues with electronic control systems and mechanical components.
- Utilized diagnostic tools and software to identify system malfunctions and recommend appropriate solutions.
IT Technician
Innovative It Solutions
Atlanta, GA
01.2022 - 01.2024
- Installed and configured hardware and software components for optimal performance.
- Conducted regular system maintenance to enhance reliability and security protocols.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Quantity Control Supervisor
Ackerman Security Systems
Atlanta, Ga
04.2016 - 11.2019
- Oversaw team operations to ensure compliance with installation protocols and procedures.
- Conducted regular audits of security systems installations to identify areas for improvement.
- Coordinated communication between departments to streamline workflow and address concerns.
System Implementation Technician
ADT/ Tyco
Atlanta, GA
01.1999 - 04.2016
- Installed security systems for commercial National Account clients to ensure operational efficiency.
- Conducted routine maintenance on alarm systems, enhancing reliability and performance.
- Installed and configured security equipment, contributing to seamless system integration.
Education
Bachelor of Science - Business Administration And Management
Clark Atlanta University
Atlanta, GA07-1993
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
Certification
- [Access Control] Training - C- Cure
- Training - [Electronic security applications] Fire, Alarms, CCTV
[Network Fundamentals] - [Honeywell/ JCI ]
Timeline
Service Technician
Johnson Controls
02.2024 - 02.2026
IT Technician
Innovative It Solutions
01.2022 - 01.2024
Quantity Control Supervisor
Ackerman Security Systems
04.2016 - 11.2019
System Implementation Technician
ADT/ Tyco
01.1999 - 04.2016
Bachelor of Science - Business Administration And Management
Clark Atlanta University